• This is an exciting opportunity to be the part of an established team in Citi’s Services’ Controls and Regulatory Management (C&RM) organization based in South Africa with senior responsibilities across the Sub-Saharan Africa (SSA) Cluster for Treasury and Trade Solutions (TTS) business.
• The Controls and Regulatory Management (C&RM) function is part of Services’ 1st line of defense and the SSA Cluster team manages risk in alignment to this, as well as within the wider Middle East and Africa (MEA) Franchise given the unique Regulatory regimes that are at play.

Team/Role Overview:

• High impact leadership role within the MEA Cluster, reports directly to the MEA Cluster C&RM Head (Director) and will be part of the MEA C&RM Cluster Leadership team, with a mandate to manage the SSA TTS Risk & Controls team, embed a strong risk and control culture, support the local TTS  business risk agenda and drive execution to meet regulatory requirements and change.
• The Cluster role leads the identification of opportunities to enhance our Regulatory and Controls environment for key risks relevant to the SSA cluster (operational, regulatory and enterprise-level risks)  and provides Risk SME support across the cluster to the TTS business, as required.
• The role works closely with key stakeholders across TTS (Cluster peers, Product, Operations and Technology) and partners with other teams across Citi for execution.
• Expertise in risk management along with deep knowledge of key Regulations impacting Transaction Banking within SSA sub cluster and financial products is preferred.

What you’ll do:

• Lead a team of 3 SSA based Business Risk managers, who are currently dedicated to risk management within the SSA countries , Governance and Regulatory agendas as well as related Risk and Regulation training.
• Act as key point of contact for TTS across the SSA Franchise and support all initiatives and agendas that are beyond just TTS remit, as required.
• Responsibility to monitor compliance with and any associated or secondary regulation across SSA for TTS.
• Identify enhancements to documentation, controls and / or processes in place to comply with local Risk requirements and any associated regulation.
• Lead escalation for SSA Senior Management in Citi in line with firmwide guidelines.
• Act as a key resource for SSA  Cluster to advise and support on the effective design and implementation of key controls and processes across relevant Operational Risk stripes.
• Co-ordinate and manage compliance monitoring routines or internal audits related to the cluster.
• Serve as a key contributor to relevant Franchise and Services forums.
• Responsible for the coordination and comprehensive management of issues with key stakeholders
• Oversee the operations of Citi’s governance committees, including chairing meetings, managing agendas, and ensuring follow-up on action items.

What we’ll need from you:

• Education: Bachelor’s Degree is required.
• 10+ years expertise Operational Risk Management other regulatory related function within Financial Services sector preferred.
• Deep understanding of Operational Risk and related frameworks as they relate to the banking sector is required, as is a working knowledge of the Regulatory environment/regime within SSA countries for Transaction Banking.
• Proven record in monitoring compliance to regulations including controls and process mapping within the Managers Control Assessment (MCA) construct.
• Excellent business acumen, and ability to quickly understand multiple areas within a function and across functions, and how they interact to achieve the objective of the processes.
• Committed to delivering results with exceptional execution skills
• Exhibits high level of accountability and ownership ensuring timely issue resolution and continuous process improvement.
• Strong leadership, decision-making, and problem-solving skills to drive performance and accountability across cross-functional teams .
• Ability to interact and communicate effectively with Senior leaders, Cluster and Product managers and wider partner areas; ability to engage and inspire across stakeholder groups
• Strong track record of effectively assessing and managing competing priorities to deliver high quality and timely output.
• Develop and implement strategy and process improvement initiatives
• Ability to see the big pictures with high attention to critical details.
• Comfortable navigating complex, highly matrixed organizations.
• Excellent written, verbal, and analytical skills.
• Excellent Microsoft Office skills and be an advanced user of MS PowerPoint, Excel, SharePoint, and Project.
• Planning and scheduling skills sufficient to be effective in prioritizing and meeting deadlines.
• Horizon scanning skills and the ability to adapt to new regulation in the pipeline and drive change in processes.
• Requires an ability to provide challenge and make recommendation for risk and controls remediation.