RESPONSIBILITIES:

Assisting management with operational staff by:

• Assisting with the recruitment, selection and orientation of new staff within operations
• Managing work performance of operational staff
• Conducting weekly / bi weekly meetings with operational staff
• Recommending training needs within operations department
• Coaching, counselling and disciplining as required within operations
• Ensuring that a safe and secure working environment is maintained at all times
• Ensuring legislative compliance in terms of BCEA, IR, EE, SD and Occupational Health And Safety
• Preparing of authorized overtime, leave and absenteeism schedules
• Controlling of all staff documentation requirements
• Conducting of performance appraisals on all direct reports
• In-house, JNB Ops Admin, EG Drivecam, incidents/accidents and Back to Basics

Maintaining operations service and quality standards by:

• Monitoring service compliance of inbound and outbound freight departures and late collections
• Monitoring loading of outbound freight onto linehauls
• Monitoring the offloading of cargo from local collections
• Analysing and report on failure compliance and missed collections (daily)
• Analysing and reporting on linehauls and airfreight costs and compliance of cost forecast report
• Monitoring vehicle tracking and radio communication systems
• Implementing of operational policies and procedures, making relevant recommendations
• Assisting in the maintenance of operations assets
• Ensuring that vehicle inspections are conducted
• Ensuring branch housekeeping is maintained at all times, by conducting regular inspections

REQUIREMENTS:

• Matric (Grd 12)
• Certificate in Road Transportation (preferred)
• Clear understanding of the transport ordinances and loading requirements
• In depth understanding of freight operational processes
• Relevant transport / freight operational experience
• Relevant Supervisory experience
• Advanced understanding of Freightware or similar management system
• Basic understanding of: BCEA, IR, EE, SD, Occupational Health & Safety
• Good geographical knowledge and understanding
• Computer operation – e-mail, excel, MS word
• Ability to communicate on all levels – both internally and externally
• Fluent in English (read, write, speak)
• Ability to compile own written communication
• Excellent managerial and interactive skills
• Numerical computation and analysis
• A valid unendorsed driver’s license code 08 (preferred code 10)
• Good time management and administrative skills
• Ability to work under pressure and to meet set targets and deadlines
• Ability to work unsupervised the majority of the time
• A high degree of integrity required
• Presentable and of a professional manner at all times
• Own transport to and from work