- Job Type Full Time
- Qualification Bachelors
- Experience
- Location Gauteng
- Job Field Administration / Secretarial 
National Contracts Manager & Personal Assistant to the General Manager at Fidelity Services Group
National Contracts Manager & Personal Assistant to the General Manager
Job Description
- We are seeking a highly motivated, experienced, and organized individual ttake on the dual role of National Contracts Manager and Personal Assistant tthe General Manager. This position requires a dynamic and detail-oriented professional whcan manage both the strategic oversight of national client contracts and provide high-level administrative and creative support tthe General Manager. The ideal candidate will possess excellent communication skills, attention tdetail, multitasking abilities, and a proactive approach tmanaging client relationships and internal operations.
Key Responsibilities:
National Contracts Management:
- Contract Management: Oversee and maintain contracts with national clients, ensuring compliance with terms and conditions.
- Client Liaison: Act as the primary point of contact for national clients, addressing inquiries, concerns, and requests in a professional and timely manner.
- Collaboration with Internal Teams: Work closely with internal teams tensure that client expectations are met and services are delivered efficiently.
- Client Satisfaction Monitoring: Regularly monitor client satisfaction and proactively identify areas for improvement tenhance the client experience.
- Relationship Building: Develop and maintain strong relationships with key stakeholders within client organizations, fostering long-term partnerships.
- Reporting & Performance Analysis: Analyze contract performance and provide management with regular reports on client engagement, satisfaction, and areas for improvement.
- Industry Awareness: Stay updated on industry trends and best practices tensure our services meet the evolving needs of national clients.
Personal Assistant tthe General Manager:
- Calendar & Schedule Management: Organize and maintain the General Manager’s calendar, arrange meetings, and manage travel itineraries.
- Meeting Coordination: Prepare agendas, take meeting minutes, and follow up on action items tensure efficient execution.
- Communication Management: Draft, review, and manage professional correspondence, ensuring clarity and timeliness in all interactions.
- Task & Project Coordination: Track deadlines and assist in managing projects, coordinating cross-functional activities tensure seamless operations.
- Presentation & Graphic Design: Create visually compelling presentations in PowerPoint and develop marketing materials and internal documents using Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, and other tools.
- Document & Report Formatting: Ensure that all reports, proposals, and documents meet branding and presentation standards.
- Tech Support Coordination: Collaborate with IT teams tresolve technical issues and ensure smooth digital workflow across the organization.
- Stakeholder Engagement: Maintain clear and effective communication with internal teams, clients, and external partners, fostering positive relationships while maintaining confidentiality.
- Office & Logistics Management: Coordinate office resources, supplies, and logistics for key meetings or events, ensuring operational efficiency.
Qualifications & Requirements:
Education & Experience:
- Qualification in Business Administration, Management, or a related field.
- Proven experience in contract management or a similar role, with a focus on national or corporate contracts.
- Experience in national or corporate contract management in a leadership or managerial role
- Experience in executive-level support, project coordination, or administrative roles, preferably in a fast-paced corporate environment.
Technical Skills:
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Strong working knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, and other design tools.
- Familiarity with contract management software, CRM systems, and project management tools.
Soft Skills:
- Strong interpersonal and communication skills, with the ability tbuild rapport and effectively engage with clients and internal teams.
- Excellent organizational skills and attention tdetail, with the ability tmanage multiple tasks and deadlines simultaneously.
- Strong problem-solving abilities and a proactive approach tclient management and internal coordination.
- Ability twork independently, take initiative, and thrive in a fast-paced environment.
- Travel & Flexibility:
- Ability ttravel occasionally tmeet with national clients, attend meetings, or participate in industry conferences.
Deadline:9th July,2025
Method of Application
Interested and qualified? Go to Fidelity Services Group on fidelityservicesgroup.simplify.hr to apply
Leave a Comment