Job Description

The successful candidate will be responsible for the following key performance areas:

• Plan the project operational and business analysis activities (e.g. identify deliverables and tasks and determine the scope of work).
• Manage projects and business analysis activities to ensure delivery of projects’ objectives.
• Maintain, manage and operate the regional system according to service level agreements.
• Develop business procedures and processes relating to the regional system.
• Provide training and capacity building on the system to internal and external stakeholders.
• Manage business relationships with stakeholders, central banks and with system participants, in conjunction with their central banks, and ensure necessary support is provided.
• Manage the testing of the regional system to ensure compliance with business and operational requirements.
• Execute the cost recovery framework for the system.
• Support risk management and compliance for the regional system.
• Perform stand-by supervisory role for the regional system, when required.
• Develop and prepare operational reports on the regional system, monthly and when required.
• Develop service level agreements with participants, regional clearing and settlement operations and other stakeholders.
• Oversee and execute the tasks as set out by the stakeholder management framework.
• Coordinate the onboarding of participants (banks and non-banks) to the real-time gross settlement (RTGS) system.
• Report all suspicious fraud and ant-money laundering/combating the financing of terrorism/proliferation financing transactions to RTGS Rules Management and Compliance Enforcement Unit.
• Act as a change champion for key strategic initiatives within the Domestic and Regional Settlement Services (e.g. RTGS Renewal Programme or new product and service launches).
• Evaluate own and team members performance against given criteria and identify and address task specific learning needs.
• Coach and mentor junior staff members to ensure development and growth.
• Plan, organise, control, manage and evaluate the work of team members.

Qualifications

To be considered for this position, candidates must be in possession of:

• an Honours degree in Economics, Financial Management, Information Technology or an equivalent qualification; and
• 8−10 years’ experience in banking, financial or payment system environment.

Additional requirements include:

• knowledge of RTGS system;
• knowledge of SWIFT payment system messaging standards;
• risk management skills;
• knowledge of the national payment system;
• project management skills;
• analytical skills;
• decision-making skills;
• research methodologies skills; and
• problem-solving skills.