Job Description

The successful candidate will be responsible for the following key performance areas:

• Take responsibility for driving business analysis initiatives from initiation to implementation on projects.
• Facilitate workshops independently and consult with business owners and stakeholders in respect of problem definitions and the identification of business requirements/needs.
• Review business processes and procedures, elicit and analyse business needs and associated data, identify and assess possible solutions, and define the associated requirements.
• Elaborate on the scope and feasibility of solutions and develop the supporting business case.
• Assist with the change requirements and provide specifications.
• Investigate problems and propose solutions by interacting with users, developers, testers and other stakeholders.
• Develop manuals and plans, and present training courses in support of implementation.
• Support project testing activities
• Stay abreast of changes to analytical tools and methodologies, identify opportunities to improve and standardise work processes, and apply these in own work.
• Engage in multiple initiatives simultaneously and take on a project management role in some initiatives.
• Plan, organise, control, manage and evaluate the work of team members and administer human capital functions.

Qualifications

To be considered for this position, candidates must be in possession of:

• An Honours degree in Technology or Finance; and
• a minimum of five years’ experience within a business analysis environment.

The following would be an added advantage:

• a Diploma in Business Analysis; and
• experience in banking, with a focus on settlement and payment services, or back-office banking systems.

Additional requirements include:

• an understanding of banking systems and reports;
• driving results;
• managing complexity and ambiguity;
• leading change;
• planning and organising skills;
• developing and growing others;
• judgement and decision-making skills;
• resilience;
• impact and influence; and
• building and maintaining relationships.