Experience
Minimum:

• 3–5 years of experience in software development management, including leading multi-disciplinary technical teams (software engineers, business analysts, and test analysts) with a focus on collaboration, quality, and timely delivery.
• Proven track record in delivering end-to-end technology solutions using Event-Driven Architecture, Microservices, SQL, and Cloud-based platforms.
• Strong understanding of the Systems Development Life Cycle (SDLC), with hands-on experience in progressive software and database development roles.
• Solid general business acumen, with exposure to the retail credit and banking industries, as well as budgeting and accounting principles.
• Skilled in stakeholder relationship management, ensuring alignment between technical delivery and business outcomes.
• Experience delivering in fast-paced environments, applying project management principles and methodologies to drive execution.
• Involved in business analysis, design, and the implementation and maintenance of financial and contact centre systems and procedures.
• Committed to continuous improvement, value prioritisation, and ensuring stakeholder engagement throughout the software delivery lifecycle.
• Experience working in environments that require validation of work and adherence to high-quality standards.

Ideal:

• Bank Systems Environment
• Agile development principles

Purpose Statement

• To provide direction to and lead IT teams responsible for the full product lifecycle to ensure successful delivery of all product features, support and maintenance related tasks within the Capitec Bank Operations
• Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Bachelor’s Degree in Information Technology – Computer Science or Information Technology – Programming

Knowledge
Minimum:

• General business acumen
• The retail credit industry
• Banking industry
• Budgeting and accounting principles
• Business analysis and design
• Implementation and maintenance of financial and contact centre systems and procedures
• Project Management principles and methodologies
• Systems Development Life Cycle (SDLC)

Ideal:

• Central Collections environment
• Capitec Bank Systems Environment
• Capitec Bank Business Model
• Agile development principles

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Analytical Skills
• Negotiation skills
• Attention to Detail
• Conditions of Employment
• Clear criminal and credit record