Job Description

• X, bigly labs by Dis-Chem Pharmacies is seeking a proactive, organised, and adaptable Receptionist who thrives in fast-paced settings, takes initiative, supports team needs, and maintains professionalism while managing diverse front desk and administrative responsibilities.

Minimum Requirements…

Essential:

• Grade 12 / Matric
• Post-School Admin/Secretarial Certificate (advantageous) – NQF Level 5 or equivalent
• 3+ years of experience in a receptionist, administrative support, or customer service role is preferred

Job Specification…

Serve as the first point of contact for the department:

• Greet and assist visitors, clients, and team members with professionalism, warmth, and efficiency.
• Always ensure a positive first impression and a welcoming environment.

Manage the reception and front desk area:

• Maintain a tidy, organized, and fully functional reception space.
• Handle incoming calls, emails, mail distribution, and deliveries.
• Monitor visitor logs and ensure compliance with building access procedures.

Oversee day-to-day office operations:

• Coordinate office supply inventory and restocking.
• Submit and track maintenance requests.
• Ensure communal spaces (e.g., kitchens, lounges, meeting rooms) are clean, well-stocked, and functioning smoothly.

Provide administrative support to teams and leadership:

• Assist with calendar management, meeting preparation, document formatting, travel bookings, and expense reporting.
• Create and maintain accurate records, databases, and filing systems.

Facilitate meeting and event logistics:

• Book and prepare meeting rooms (A/V setup, refreshments, seating), arrange parking or visitor passes, and support internal events by managing RSVPs, materials, and setup.

Coordinate internal communications and requests:

• Act as a liaison between departments for various ad-hoc needs, including document printing, binding, courier services, and urgent team tasks.
• Prioritize and manage competing demands efficiently.

Contribute to continuous office improvement:

• Proactively identify process inefficiencies or gaps in administrative systems and propose or implement practical solutions to enhance day-to-day operations and the employee experience.

Competencies

Essential:

• Communicates clearly and professionally, actively listens, adapts tone and style, and ensures accurate, respectful information exchange with all stakeholders.
• Delivers prompt, professional, and courteous service; anticipates needs, resolves issues efficiently, and ensures a positive experience for all visitors.
• Effectively prioritizes tasks, meets deadlines, and balances multiple responsibilities to maintain smooth office operations and support team productivity.
• Manages multiple tasks and interruptions efficiently, maintaining accuracy and composure while handling diverse responsibilities in a fast-paced environment.
• Demonstrates strong skills in using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and/or Google Workspace for communication, scheduling, and documentation.
• Efficiently operates multi-line phone systems, directs calls appropriately, takes accurate messages, and manages voicemail systems.

Advantageous:

• Experience in a fast-paced corporate or professional services environment

Special conditions of employment:

• Needs to work under pressure and reach tight deadlines
• South African
• MIE, clear criminal and credit
• Driver’s license and own reliable transport

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

Closing Date: 03 July 2025