Job Purpose

•  To administer, safe keeping and archiving member/customer contract information and Natis Documents.

 Key Responsibilities

• Respond to member contract queries
• Respond and resolve NATIS queries
• Receive and file member information and documents
• Archive member contract information
• Adhere to statutory regulations, organisational standards, policies and procedures
• Report non-compliance and implement corrective actions to ensure compliance
• Complete Individual Development Plan. Attend learning and development courses
• Participate in peer and team learning initiatives

 Qualifications

• Matric (Grade 12)  (Essential)
• Certificate in office administration(Advantageous)
• Valid Driver’s License Code 8 – Manual operated vehicle (Essential)
• Computer Literacy-MS Office (Essential)

Experience

• 2 years operational and administrative assistant experience in Financial Services and related industries

Knowledge & Skills

• Cross-boundary, information search,
• interpersonal relations, communication skills.
• Filing and archiving records and documents,
• Computer knowledge (MS-Word, Outlook)