Key Purpose

• The Query Analyst is responsible for systematically and meticulously understanding, researching and defining the problem for the Business Area. The individual will also be responsible for ensuring that proposed solutions are effective, accurate, in accordance with quality standards and are timeously implemented.

 Key outputs:

• Analytical and logical thinker
• Strong communication skills
• Strong attention to detail
• Confident
• Politically astute
• Self-motivated
• Team player

Education and Experience:

Education:

• Strong understanding of business processes and functional requirements
• PL/SQL – writing/running queries
• Experience in Banking, Health Care or Insurance industry
• MS Office Suite
• Advanced Excel
• Working experience in an ITIL based environment (optional)

Experience:

• Relevant 3 year degree or Diploma
• Minimum of 3 years working experience in dealing with systems and operational requirements