Job Description

Accountability: Governance and Control

• Set Non-Financial Risk Appetite for the area, and monitor adherence thereof
• Assist the business to pro-actively manage issues and emerging risks.
• Responsible for optimal combined assurance plan, and governance and delivery thereof
• Ensure a control approach that is fully aligned to business priorities both structurally & functionally

Accountability:  Drives the strategy to  achieve first line of defence governance excellence

• Set up and manage Governance & Control for the area to achieve excellence through well-defined scalable and easily replicated risk management processes.
• Implement and maintain effective governance structure within Everyday Banking and product area
• Manage Policy and Standard rollout and compliance for the area.
• Accountability for the oversight and the engagement with multiple functional areas that include; Governance and Control, Conformance, Operational key risks (Resilience, etc.), Audit, Compliance and with a view on current trends and future projections.
• Accountable for the monitoring, implementation and reporting of Anti money laundering policies with Cards business across the portfolio.
• Aligns the risk profile of Business Area through continuous interaction with internal and external stakeholders – providing a balance between operational efficiency and the accepted level of risk appetite.
• Institutionalizes a culture of continuous improvement in risk management through risk awareness, Learning, Development and Communications.

Accountability: Stakeholder engagement

• Be the point of entry for interactions with the key business stakeholders on control management.
• Position and communicate standards, requirements and initiatives with the relevant stakeholders
• Actively drive a plan for all control matters affecting the business
• Liaise with senior executive stakeholders and stakeholder groups

Accountability: Reporting

• Risk and Control reporting for the business includes the Operational Summary for the Business ME and Strategic Updates at a business level.
• Group Operational Risk reporting (e.g. CPA,MCA,RCAs, Operational KRIs, etc.).
• Implementation of innovative reporting and tracking mechanisms for tracking of all assurance issues etc.
• Drives the reporting on progress updates for operational excellence and control remediation issues.

People management

• Recruit the right people.
• Develop, motivate and manage people. Recognize performance, provide appropriate interventions and opportunities, and address poor performance.
• Equip team to deliver based on a high performance culture.
• Provide strategic direction to the team in line with the strategic direction of the Group.
• Establish and maintain a succession plan for the key roles in the area and review and approve succession plans

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: December 9, 2025