Job Description

• To provide business partnering advisory services and support to business stakeholders by understanding stakeholder requirements & analysing the appropriate toolkits available to address them.
• To support the overall people experience within the Personal & Private Banking, People & Culture, Mthatha portfolio/s; analysing & integrating data to resolve problems; escalating complex inquiries to appropriate parties. To act as people champion, facilitating/coordinating all P&C activities & projects to support a transforming organisation.

Qualifications
Minimum qualifications

• Degree in Human Resources Management / Behavioural Science / Social Science.

Experience required

• Minimum 3 -4 years experience in People & Culture, with strong preference to a partnering role.
• Track record of problem solving in support of business specific objectives.
• Demonstrated knowledge & understanding of the role People & Culture management plays in enabling business commercial & social relevance, whilst remaining relevant to the people within the business.
• Experience working with all levels of teams in a complex environment. 
• Pro-actively support the consistent and effective implementation of P&C initiatives, by providing appropriate information and resolving standard issues for various stakeholders within the designated area of responsibility; enabling a personalised workforce experience.
• Must be able to demonstrate an understanding of the P&C value chain and the interrelationships between components, engaging with various stakeholders in work conducted to support the facilitation of an effective ecosystem of partners.
• Provide support to Line Managers, with reference to the appropriate toolkits, in ensuring the correct processes are adhered to when designing jobs.
• Support employees with P&C system/information related queries, providing advice as appropriate.
• Maintain up to date system information; sourcing and extracting reports, to support business requests within area of responsibility.
• Maintain organisation structures for the designated area/s, ensuring integrity of information is reflected through collaboration with the Organisational Management team.
• Track and monitor key people and culture metrics, identifying trends and ensuring value is extracted from such data.
• Must be able to interrogate the appropriate use of data to create insights, through predictive analytics, in order to optimise the solution offering and inform decision-making processes.

Additional Information
Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Establishing Rapport
• Examining Information
• Following Procedures
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Team Working
• Upholding Standards

Technical Competencies:

• Decision Making
• Digital Advocacy
• Inclusive Facilitation
• Integrative Leadership
• Organisational Navigation
• Storytelling