Primary Purpose of the Job

• You will be responsible for designing, developing, deploying and supporting solutions on the Microsoft Power Platform (Canvas Apps, Model‑Driven Apps, Power Automate, Power Pages) and/or Dynamics 365 (CE/CRM and possibly F&O) environments. You will act as a senior technical resource: driving architecture, mentoring other developers, integrating with other systems (e.g., Azure, APIs, SQL/Dataverse), ensuring best practices (ALM/CI‑CD, governance, performance), and helping translate business requirements into technical solutions.

Main Duties and Responsibilities

• Engage with business stakeholders to gather and refine requirements and translate them into technical designs and solutions.
• Lead the development of model‑driven and/or canvas Power Apps, Power Automate flows, Power Pages, and extend the solution via custom code/plugins where needed.
• Architect and build integrations between the Power Platform/D365 and other systems (REST APIs, Azure Functions/Logic Apps, Dataverse, SQL, third‑party services).
• Customize/configure Dynamics 365 (Sales, Customer Service, Field Service, etc) and extend using SDK, plugins, workflows, custom connectors.
• Develop and maintain Dataverse schema, business rules, security model, sharing model, and data integrations.
• Ensure ALM (application lifecycle management) practices: version control (e.g., Azure DevOps/Git), build/release pipelines, automated testing, environment management.
• Mentor and support junior developers and other team members; share best practices.
• Drive performance, scalability, reliability, and maintainability of solutions.
• Contribute to documentation (architecture, design, test plans, user guides) and to support/troubleshooting of live systems.
• Stay current with Microsoft roadmap (Power Platform, D365, Azure) and propose innovations/improvements.

Requirements
Qualifications/Recognition of Prior Learning equivalent

• Grade 12
• Microsoft certifications (PL‑200, PL‑400, Dynamics 365 Developer Associate) preferred.
• Bachelor’s degree in Computer Science, Information Systems, or similar preferred

Work Experience and Knowledge

• 5+ years of experience in a Microsoft ecosystem developer role, including strong hands on with Power Platform and/or Dynamics 365.
• Proven experience designing and delivering solutions using Power Apps (model driven & canvas), Power Automate (including advanced flows or RPA), Power Pages.
• Strong experience with Dynamics 365 CE/CRM (and possibly F&O) customization/configuration and extension.
• Proficiency in C#/.NET (for plugins/custom workflow activities), JavaScript/TypeScript (for client scripting/custom controls), HTML/CSS as needed
• Good working knowledge of Dataverse (entity modelling, relationships, business rules, security), SQL Server, relational database concepts.
• Experience with REST/HTTP APIs, OData, integration patterns, third party connectors.
• Exposure to Azure services (Logic Apps, Functions, API Management, Service Bus).
• Strong experience with ALM/DevOps practices: version control, CI/CD pipelines, automated testing, environment management.
• Strong problem-solving skills, able to work independently and lead technical architecture decisions.
• Excellent communication skills and mentoring ability.
• Strong understanding of integration patterns, web services, APIs, and data migration strategies for connecting Dynamics 365 with external systems.
• Solid knowledge of software development lifecycle (SDLC) methodologies and agile development practices.
• Familiarity with data migration concepts and tools for migrating data to Dynamics 365.

Competencies: Technical & Behavioural

Technical Competencies

• Expertise in Dynamics 365 and the Power Platform, including Dynamics 365 modules such as Sales, Marketing and Services.
• Advanced skills in Microsoft development stacks, including .NET, C#, JavaScript, HTML, CSS, and SQL Server.
• Proficiency in developing, deploying, customizing, and integrating Microsoft Dynamics CRM
• Demonstrated Proficiency in customising and creating CRM Entities
• Extensive experience in designing and implementing custom plugins, workflows, actions, and web resources in Dynamics 365.
• Demonstrated Proficiency with PowerApps and Power Automate.
• Proficiency in combining custom pages with D365 Modular Apps

Behavioural Competencies

• Internally motivated, ability to work independently and in a team environment
• Proactive, self-starter with initiative to find ways to improve solutions, systems, and processes 
• Proven Communication skills with both internal team members and external business stakeholders, ability to influence and build relationships at all levels 
• Excellent analytical and problem-solving skills.

BDO Core Competencies

• Relationships and Collaboration
• Exceptional Client Service
• Business Growth
• Engaging people
• Leadership
• Quality, Risk management and Operational performance