Purpose Statement

• Build and strengthen strategic partnerships with external home improvement stakeholders to drive business growth and enhance home improvement lending solutions. 

Experience
Min:

• 3–5 years of sales experience in home improvement, and/or point of sale lending, demonstrating strong business development and revenue growth capabilities.
• 3–5 years of experience in partnership and stakeholder management, including engagement, interaction, and relationship-building with key external and internal stakeholders.
• 1–2 years of client service experience in a retail, financial services, or banking environment, ensuring excellent customer experience and resolution of inquiries.
• 1–2 years of operational management experience within retail, financial services, or banking, focusing on process optimization and efficiency improvements.
• Proven ability to collaborate cross-functionally, influence key decision-makers, and drive strategic initiatives to achieve business objectives.
• Thrives in dynamic and evolving environments, demonstrating adaptability, resilience, and a proactive approach to change management.

Ideal:

• Previous experience in Home Improvement lending industry

Qualifications (Minimum)

• Bachelor’s Degree in Commerce

Qualifications (Ideal or Preferred)

• Honours Degree in Commerce

Knowledge
Min:

• Knowledge of embedded or point-of-sale finance solutions (features, benefits, processes required, and channels used to sell these products).
• Knowledge of customer service principles and practices.
• Knowledge and awareness of industry trends, competitor activities, and market conditions to provide relevant support to the team.

Ideal: 

• Knowledge of Capitec systems and sales channels.
• Knowledge of Capitec operational and support structures.
• A good knowledge of processes and procedures pertaining to Home Improvement and finance solutions within these industries.

Skills

• Communications Skills
• Decision making skills
• Influencing Skills
• Planning, organising and coordination skills
• Presentation Skills
• Reporting Skills