Responsibilities
To coordinate all workshop related activities and ensure availability of trucks.

• Ensure workshop procedures & systems are known to all staff and strictly followed during repairs on vehicle as well as maintenance documentation.
• Continuously monitor repair time & repair quality and ensure the KPI (MTTR & RFTR) targets are achieved.
• Ensure customer focus-oriented culture among the team and maintain good relationships with customers.
• Ensure the workshop facility, equipment & tools are adequately maintained and available in ready-to-use condition.
• Facilitate the training and development of team members in the department by providing feedback and coaching to support improvements in their job performance.

Requirements

• HND / B.Eng. in Mechanical Engineering (Specialization in Commercial Vehicles).
• Minimum of 8 years’ strong Engineering experience with an established Commercial Vehicle Workshop (Trucks specifically).
• Strong Leadership skills.
• Perfect knowledge of Auto Trucks.
• Problem solving skills and team spirit.
• Product knowledge & skills to handle technical problems, warranty issues.