Employment Type: Contract

Age Limit: Not more than 35 years

Key Responsibilities

• Lead the design and continuous improvement of user interfaces for USSD and mobile applications, ensuring usability across diverse user segments and device types.
• Translate business requirements and user needs into wireframes, mockups, and interactive prototypes.
• Conduct user research, persona development, journey mapping, and usability testing to validate design decisions.
• Collaborate closely with cross-functional teams including product managers, engineers, QA, and marketing to deliver cohesive and impactful user experiences.
• Design for multiple user segments (retail customers, field agents, merchants) with a focus on accessibility, simplicity, and performance.
• Ensure consistency in visual design, interaction patterns, and brand identity across all digital touchpoints.
• Analyze user behavior using tools like Google Analytics, Hotjar, or similar to inform design iterations.
• Stay current with emerging UI/UX trends, mobile-first design strategies, and best practices in the FINTECH space.

Key Requirements

• Bachelor’s degree in Design, Computer Science, Human-Computer Interaction, Psychology, or a related field.
• Minimum of 3 years of hands-on experience in UI/UX design, preferably within the banking, FINTECH, or digital product space.
• Demonstrated experience designing for USSD and mobile app platforms is essential.
• Strong portfolio showcasing a range of UI/UX projects, including mobile-first and low-bandwidth environments.
• Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, InVision, or similar.
• Experience in User Research & Testing: Maze, Hotjar, UserTesting, Google Analytics
• Experience in Project Management & Collaboration: Jira, Confluence, Trello, Slack
• Experience in Version Control & Handoff: Zeplin, Abstract, Git (basic familiarity)
• Solid understanding of responsive design, accessibility standards, and design systems.
• Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus.
• Strong communication skills with the ability to present and justify design decisions to stakeholders.
• Ability to work independently and manage multiple projects in a fast-paced, agile environment.