Job Function

• To manage training sessions for both new and experienced delivery officers, evaluating their performance to identify areas needing additional focus for further improvement.
• Take charge of leading training initiatives for delivery officers, contributing significantly to the long-term advancement of the Transport Operations function within MDS.

Key Performance Areas
Training:

• Provide instructional training sessions for articulated truck drivers on safe and efficient driving techniques, including handling large vehicles, manoeuvring, and operating articulated trucks.
• Research and present innovative training methodologies to enhance driving capabilities.
• Instruct newly recruited drivers on the operation of articulated trucks, familiarizing them with vehicle controls, safety features, and adherence to company policies and procedures.
• Conduct on-board and shadow monitoring of all delivery officers’ performance.
• Instruct new drivers on vehicle controls, inspection protocols, and safe driving practices.
• Create and design a comprehensive training curriculum that covers all aspects of articulated truck driving, focusing on safety protocols, vehicle controls, traffic regulations, and load handling.
• Design and update driver course materials, including training literature, presentations, and assessments.
• Identify drivers’ weaknesses and create tailored training plans to address skill gaps.
• Conduct periodic refresher courses for experienced drivers to reinforce safe driving practices, update knowledge on regulatory changes, and improve driving skills.
• Provide targeted training for drivers with identified areas of improvement.

Assessment & Evaluation:

• Assess drivers’ performance through practical tests, evaluations, and feedback sessions to identify areas for improvement and ensure compliance with safety standards.
• Develop and update assessment questions for ongoing evaluation of delivery officers.
• Document potential candidates using an assessment form, screening, and shortlisting applicants for on-road testing.
• Evaluate student performance during driving lessons to pinpoint areas for improvement.

Mentorship & Guidance:

• Provide mentorship and guidance to drivers, offering support and advice on enhancing driving techniques, hazard management, and maintaining vehicle integrity.

Other:

• Emphasize and enforce adherence to safety protocols, regulations, and traffic laws, emphasizing defensive driving techniques and accident prevention strategies.
• Ensure drivers are well-versed with the technical aspects of articulated trucks, including understanding maintenance schedules, vehicle inspections, and emergency procedures.
• Maintain accurate records of training activities, assessments, and driver progress. Generate reports highlighting training outcomes and areas needing improvement.
• Stay updated with industry best practices, technological advancements, and changes in regulations to incorporate relevant information into training programs, fostering continuous improvement among drivers.
• Prepare drivers to handle emergency situations effectively, including breakdowns, accidents, and adverse weather conditions, ensuring they respond appropriately and prioritize safety.
• Collaborate with management and other stakeholders to ensure alignment of training programs with organizational goals and objectives. Facilitate open communication channels for driver feedback and suggestions.
• Liaise with the HSE unit to train all drivers on MDS’s health, safety and security regulations and policies.
• Ensure drivers compliance with MDS’s and all other relevant health, safety and security regulations and policies.
• Involve in incident/accident investigation.

Qualifications Required

• A bachelor’s degree in any of the Social Sciences or equivalent.

Experience and Skills Required:

• Minimum of 5 years post graduate experience training articulated truck drivers.
• Transport and Logistics
• Warehouse
• Freight Forwarding
• Manufacturing
• Certification in training and development, instructional design, or a related area advantageous.