Key Responsibilities:

Invoicing & Account Management

• Prepare and issue accurate invoices for goods or services rendered.
• Ensure all billing aligns with agreed customer terms and delivery confirmations.
• Maintain updated records of customer accounts and payment status.

Receivables Tracking & Follow-Up

• Monitor accounts receivable ledger to identify overdue accounts.
• Follow up on outstanding payments via calls, emails, and formal reminders.
• Resolve customer billing disputes or discrepancies promptly.

Reconciliation & Reporting

• Reconcile customer accounts regularly to ensure records are accurate and up-to-date.
• Prepare weekly/monthly aging reports and share updates with the Finance Manager.
• Identify and flag high-risk accounts or patterns of late payments.

Documentation & Compliance

• Maintain accurate filing of invoices, receipts, and payment confirmations.
• Ensure compliance with internal credit policies and external audit requirements.
• Assist in the development and enforcement of credit control policies.

Stakeholder Coordination

• Liaise with the Sales, Logistics, and Customer Service teams to verify deliveries and resolve issues.
• Provide input on creditworthiness of clients and suggest credit limits or terms.
• Support external auditors and tax consultants with relevant documents.