We are looking for a motivated and results-driven Telesales Officer to join our dynamic team. In this role, you will be responsible for engaging potential and existing customers over the phone to promote, explain, and sell financial products such as digital loans, payment solutions, wallets, or investment services. Your ability to understand fintech offerings and communicate value effectively will be crucial in driving customer acquisition and revenue growth.

Key Responsibilities:

• Make outbound calls to prospective customers to promote and sell fintech products and services.
• Educate customers on product features, benefits, and use cases.
• Understand customer needs and provide suitable product recommendations.
• Follow up on leads and maintain a high conversion rate.
• Achieve and exceed sales targets, KPIs, and performance metrics.
• Accurately record customer interactions and update CRM systems.
• Handle customer objections professionally and close sales.
• Collaborate with marketing and product teams for campaign feedback and product knowledge.
• Stay updated with the latest fintech trends, product updates, and compliance requirements.

Requirements:

• Excellent verbal communication and persuasive skills.
• Basic understanding of digital financial products.