Responsibilities

• Identify sales opportunities and follow the sequence of activities in the Sambus Sales Cycle to achieve annual sales targets.
• Networking and building connections as well as developing new accounts to build a potential sale pipeline.
• Developing a sales document, preparing quotes, and completing sales-related administration tasks.
• Providing outstanding after-sales services to clients and managing client relationships to ensure positive customer satisfaction reviews. Achieve minimum 4-star rating (i.e. 4 out 5) in the assigned vertical.
• Collaborating with the Finance & Operations Unit and the Tech team to ensure products are ordered and delivered within agreed timelines. This involves transferring orders to the Finance & Operations Unit for purchases to be made and ensuring that the Tech team delivers and trains clients on products purchased within the agreed timelines.
• Drive repeat sales by checking customer purchase history and cross-selling and/or upselling clients.
• Ensure customer loyalty by generating and suggesting added value services clients end-users withing client organizations can get from the products purchased.
• Keep the product knowledge and technical skills up to date by participating in ongoing training, workshop, and career development programmes.
• Accept ownership for generating, maintaining, and expanding sales and value-addition.
• services in the assigned vertical.

Operational reporting and feedback:

• To produce periodic operational reports to the line manager and provide feedback on market and customer developments that Sambus needs to respond to.
• Client and vertical research to stay up to date of industry developments and trends to build expertise and help serve clients/potential clients better.

Know How, Education & Experience

• A Bachelor’s Degree in GIS, Sales & Marketing, or a related field.
• A minimum of 4 years of sales or marketing experience.
• Technical knowledge and a comprehensive understanding of how the company products work.
• Strong interpersonal and communication skills.
• The ability to identify and follow up on leads.
• Exceptional skills in selling products and closing deals.
• Knowledge of sales promotion techniques.
• Excellent presentation skills and a professional appearance
• Knowledge of Remote Sensing and GIS
• Analytical skills.