Team Lead – Island

Job title: Team Lead – Island

Company: Filmhouse Cinema

Job description: Company DescriptionFilmhouse Group houses multiple business within the media and entertainment space. The award winning Filmone Entertainment and the dynamic Filmhouse Cinemas. Our mission is “to provide magical experiences through content that entertains and inspires, delivering world-class services and exceptional value to our audience”.The group is supported by a corporate operations management team that ensures our operations area aligned to International Best-Practice.Job Description

• To carry out specific first level supervisory and coaching activities within the cinema to ensure that the both company’s and operations best practice standards are maintained to the highest level
• To supervise Team Members, maintain effective systems, processes and facilities to ensure a high level of guest service
• To supervise and maintain Health and Safety processes at all times to ensure the safety of all employees and Guests
• To review and appraise team performance, identify training needs and seek opportunities for coaching and carrying out training activities
• To organise and set up the daily retail operation within the cinema so as to maximise revenue and to prevent and minimise loss of retail stock
• To contribute to the efficiency of the cinema operation by the effective planning and organising of resources
• To ensure the security of cash at all times through the supervision and training of Team Members in policies and procedures.
• To assess the condition of the cinema and company property by carrying out appropriate checks and reporting to the management team/duty manager
• To inform and communicate effectively with Team Members and provide feedback to the management team on both cinema and team performance
• To carry out other reasonable tasks as delegated by the duty manager

Qualifications

• The right candidate must have a minimum of a bachelor’s degree from a recognized university
• Minimum of 2 years in operations management at a supervisory level (retail experience preferred)
• Excellent customer relationship and management.
• Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
• He/ She must have the ability to keep abreast of the trend in this field of expertise and make practical application of specialized knowledge in everyday situation.
• Excellent report writing and presentation skills
• Good Microsoft Office, excel and power point usage
• A deep understanding of Health and Safety regulation.
• Have a mastery of financial principle.
• Should display a good knowledge of operations management.

Expected salary:

Location: Lagos, Lagos State

Job date: Sat, 17 May 2025 22:27:37 GMT