Job Summary

• Develop and execute comprehensive talent acquisition strategies to meet current and future hiring needs across all department
• Identity talent needs based on business goals and strategic manage the recruitment process by working closely with HRBPs and hiring managers to ensure the right candidates are identified and selected.
• Develop and implement performance management frameworks that align with the company’s business objectives.
• Manage the end-to-end recruitment process, from job posting and sourcing to interviewing, selection, and onboarding.
• Identify high-potential talent within the organization and develop strategies for their retention and growth.
• Foster a culture of diversity, equity, and inclusion in recruitment and hiring practices, aligning with the company’s values and objectives.
• Conduct regular employee surveys and feedback sessions to monitor engagement levels and identify workforce challenges.
• Analyze and report on talent acquisition metrics to assess the effectiveness of recruitment strategies and make data-driven improvements.
• Perform additional assignments and responsibilities as requested by line manager/supervisor

Education / Certifcation

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
• Professional Certification in Human Resources (e.g., ACIPM, SHRM-CP, PHRi, or similar) is required

Experience:

• 3-5 years of experience in, Talent Acquisition, Recruitment, HR generalist, or a related field, preferably within the Telecommunication environment or related industry.
• Experience with applicant tracking systems (ATS), recruitment automation tools and HR software
• Experience with performance management, learning and development, and workforce planning.
• Experience working with diverse teams in a large, fast paced organization.

Competencies:
Knowledge

• Knowledge of labour laws, HR policies and best practices.
• Knowledge of recruitment and HR operations
• Knowledge of performance management systems and frameworks

Skills:

• Effective communication skills
• Strong multi-tasking and organizational skills
• Sound decision making and initiative
• Good interpersonal and leadership skills
• Strong research and analytical skills.
• Excellent relationship building and stakeholder management skills
• Negotiation skills
• Conflict Resolution skills
• Microsoft Office Suite
• Use of HRIS platforms and Talent Management Software
• Data Management

Behaviour:

• Resilient
• Integrity
• Adaptable
• Empathy
• Attention to Detail
• Proactive and solution-oriented
• Discretion and confidentiality
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Ability to work independently and as part of a team
• Self-motivated and able to work unsupervised.