Job Summary:

We are seeking an experienced, results-driven Supermarket Manager to oversee the daily operations of our store located in GWARINPA. The ideal candidate will ensure the smooth and profitable running of all store departments, maintain high standards of customer service, and lead a motivated team to achieve sales targets and operational efficiency.

Key Responsibilities:

• Oversee the day-to-day operations of the supermarket, including sales, customer service, inventory, and staff management.
• Monitor and manage inventory levels to maintain stock availability.
• Implement and monitor store marketing strategies, promotions, and merchandising plans.
• Ensure high standards of cleanliness, safety, and hygiene are maintained throughout the store.
• Analyze sales figures and KPIs; develop action plans to increase productivity and profitability.
• Resolves customer complaints and ensures customer satisfaction remains a top priority.
• Ensure compliance with health and safety regulations and company policies.

Qualifications:

• Proven experience as a supermarket, grocery store, or retail manager (3+ years preferred)
• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Good understanding of retail management software and POS systems
• Strong problem-solving and decision-making capabilities
• Ability to work under pressure and handle multiple priorities
• Flexibility to work weekends, holidays, and extended hours as needed

Education:

• HND/B.Sc. in Business Administration/Management, Retail Management, or a related field preferred
• Equivalent experience in retail/supermarket management will also be considered