MAIN FUNCTIONS

• Responsible for the logistics related to processing of customer orders. Coordinates with sales staff, dispatchers, customer service representatives, warehouse staff and shipping/receiving. Answers inquiries from customers and investigates complaints regarding services and policies. Input, update and consolidate ETA/shipping data and send to appropriate business units. Analyzes load information from customers in order to determine and verify the appropriate routes, rates, and schedules. Coordinates shipment schedules with vendors.
• Position will receive direction and support.
• This position level would typically include junior Logistics Coordinators performing mostly tasks that do not require prior extensive experience.

SKILLS AND QUALIFICATIONS

• Attention to detail. Strong organizational skills. Problem solving. Customer service.
• Strong communication skills as this position will be contact point for government officer.
• Familiarity/Proficiency with computer systems. Logical thinking skills for logistics optimization and improvement to the work process.