Responsibilities

• Identify and build strong relationships with new and existing clients
• Drive sales of Service-Level Agreements (SLAs) and post-installation support
• Promote maintenance contracts, technical services, and long-term support solutions
• Plan and execute site visits to assess customer needs
• Deliver solutions that solves customers problems—not just a sales pitch

Qualifications

• A degree in Engineering, Marketing, Economics or any related field
• At least 2 years of experience selling SLAs or technical support services (experience in the medical technology or capital equipment industry is an added advantage)
• Proficiency in Microsoft Office Suite and CRM platforms.
• Excellent communication, interpersonal, and negotiation skills.
• Strong technical acumen and ability to understand customer pain points and translate them into solutions.