Job Summary

• The Senior Manager of the Driving Training Institute is responsible for leading all operations, business development, and team performance within the department.
• Reporting to the Executive Chairman, he will represent the institute in executive meetings and drive strategic initiatives.
• The ideal candidate will bring strong business acumen, leadership presence, and the ability to grow revenue through proposals, presentations, and partnerships.
• He will ensure the institute exceeds regulatory standards and customer expectations, positioning it as a top provider of driver training in the region.

Key Responsibilities

• Develop and implement strategic plans for the driving training institute department in alignment with the company’s overall objectives.
• Lead, mentor, and manage the driving training team, including instructors, administrative staff, and support personnel.
• Promote the driving training program through community outreach, partnerships, and marketing initiatives.
• Set performance goals for the team and monitor progress through regular evaluations and feedback.
• Monitor financial performance, including revenue generation, expenses, and profitability.
• Identify opportunities to increase revenue, such as expanding service offerings or improving marketing efforts.
• Develop and maintain strong relationships with clients, including individual learners, corporate clients, and government agencies.
• Oversee the daily operations of the DTI department.
• Stay updated on industry regulations and standards, implementing changes as necessary.
• Prepare and manage the driving training program’s budget, ensuring cost-effective operations while maintaining quality.
• Address customer concerns and feedback promptly and effectively, ensuring a high level of customer satisfaction.
• Prepare regular reports for senior management on key performance indicators, financial results, and operational challenges.
• Implement corrective actions where necessary to address any areas of underperformance.

Qualifications

• Bachelor’s Degree in Business Administration, Education, Marketing, or a related field. Master’s Degree is an added advantage.
• 6 – 10 years of experience preferably in a driving training and sales department.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and financial management.
• Knowledge of driving regulations, safety standards, and training methodologies.
• Proficiency in using management software and tools.
• Male for Gender balance.