Job Summary

• The ideal candidate is expected to efficiently expand B2C potential customers such as e-commerce, trading companies, etc. or have other existing resources to meet Speedaf Express’ business needs.

Key Responsibilities

• Must be able to perform field sales and cold calling to meet expected sales target having insights in the E-commerce and Logistics industries.
• Must be able to carry out surveys and research in order to understand customers’ needs and expectations.
• Develop and execute sales strategies that boost revenue for the company.
• Must be familiar with the industry clientele such as e-commerce merchants, and other companies that need the type of delivery services we offer.
• Screen out the target customers and understand the customers’ business model based on the types of delivery services we offer such as direct operation, distribution, e-commerce, warehousing, and so on.
• Must understand each customers’ needs and expectations in order to communicate the queries/ enquiries of the customers and increase customers satisfaction through a signed agreed SLA which will be pertinent to the kind of business the customer(s) operate in.
• Identify potential clients and market segments that align with our logistics services and generate new leads through research, networking, and cold calling.
• Analyze sales performance and metrics by identifying changes in market trends to inform future sales strategies with the end goal of enhancing sales process and revenue.
• Collaborate with the operations team to create tailored logistics solutions for customers.
• Collect, analyze, and interpret sales records including client interactions and sales forecast to obtain information useful in preparing reports.

Educational Requirement

• Bachelor’s Degree in Business Administration, Sales and Marketing, or a related field of study.

Skills and Experience Requirements:
Industry Experience:

• Preference will be given to candidates with over 2 years of B2C logistics sales experience, who are familiar with expansion channels and existing resources in Lagos and surrounding areas in the e-commerce sector; or those with high-end manufacturing client resources.
• Candidates from FMCG or supply chain industries transitioning into sales roles will be considered, but must demonstrate strong client acquisition capabilities.

Technical Skill Requirements:

• Candidates must be proficient in using various office software systems, capable of independently conducting client needs analysis and market direction research within the industry.
• They should be able to travel inter-state 1-2 times per month to engage with regional clients.

Resource Match:

• Preference will be given to candidates with local e-commerce seller or social media seller client resources in the Lagos area.
• While no specific resources are mandatory, candidates must have the ability to develop clients from scratch.

Salesperson “Soft Skills”:
Must-Have Teamwork Qualities:

• Our team emphasizes “customized solutions + fast response”, so candidates must possess a “no delay in solving client problems and meeting needs” service mindset, along with strong communication and collaboration skills with operations and quality management departments.
• The team values a “results-oriented + flexible” approach, so candidates must be able to adjust cooperation plans quickly based on client needs.