About the job

• We are looking for a results-driven and customer-focused Sales Executive to join our dynamic fashion retail team. The Sales Executive will play a key role in driving store sales, delivering excellent customer experiences, and building strong client relationships. The ideal candidate will have prior experience in a structured luxury/ grocery/fashion retail or any structured retail outfit, with proven ability to meet and exceed sales targets, maintain high service standards, and contribute to store profitability.

Key Responsibilities

• Achieve and exceed individual and store sales targets through effective customer engagement and upselling techniques.
• Deliver personalized styling advice and product recommendations to customers, ensuring a superior shopping experience.
• Develop and maintain long-term relationships with customers to encourage repeat business and loyalty.
• Ensure proper product display, merchandising, and adherence to brand guidelines within the store.
• Monitor stock levels, support inventory management, and promptly communicate restocking needs.
• Collect and analyze customer feedback to improve service delivery and sales performance.
• Collaborate with store teams to plan and execute in-store promotions, events, and campaigns.
• Track personal sales performance and contribute to overall store KPIs.
• Maintain in-depth knowledge of fashion trends, product lines, and competitor activities.

Requirements

• Minimum of 3 years of cognate experience in a structured retail/ luxury/ grocery/fashion retail environment with strong sales and customer service exposure.
• Strong passion for fashion, trends, and customer engagement.
• Excellent communication, interpersonal, and negotiation skills.
• Proven track record of meeting or exceeding sales targets.
• Ability to work in a fast-paced retail environment.
• Strong organizational and time-management skills.
• Proficiency in MS Office and basic retail POS systems.
• Minimum of OND/HND/B.Sc. in Business, Marketing, or a related field preferred