• The Relationship Manager will drive offline merchant acquiring businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, etc.), and develop strategies to increase sales revenue.

Roles and Responsibilities:

• S/he will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels), within the Region, and developing & deploring strategies to increase sales revenue
• Developing plans and strategic initiatives for growing the Merchant Acquisition business and achieving the company’s sales goals;
• Managing and leading the Merchant acquisition team within the Region, to deliver profitable growth
• Daily, Weekly, and Monthly monitoring of the KPI of the Merchant team within the assigned Region, ensuring all targets are met and exceeded consistently
• Drive the KAMs to ensure they hit all KPIs for the individual teams
• Hit target quotas for set KPIs for the Region(Transaction value, volume, and revenue)
• Monitoring market trends and providing regular competitor feedback to the Merchant Acquisition Manager
• Have a good understanding of the business’s products or services and be able to advise others about them
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners within the region

Requirements

• Bachelor’s Degree in Sales and Marketing or related fields
• A minimum of 6 to 8 years of experience in the Merchant business
• Must have an Android phone
• Proven experience managing a high-performance sales team
• Ability to motivate a team of Sales Managers for performance
• Extremely flexible, result-oriented, and hardworking with a strong track record of success
• Ability to self-motivate and manage self
• Good communication and interpersonal skills
• Customer orientation and ability to adapt/respond to different characters