Key Responsibilities:

• Manage and grow key customer accounts
• Lead field customer teams (ACMs & reps)
• Improve customer experience and retention
• Track KPIs and resolve customer issues fast
• Build loyalty and long-term relationships

Requirements:

• 3+ years in customer/account management
• Strong leadership and communication skills
• Experience in FMCG or e-commerce is a big plus
• Based in or willing to work in Ikorodu