JOB PURPOSE

The Site (Factory / Sourcing Unit) Quality role supports the implementation of Unilever specifications, standards and Quality Management System (QMS) for quality assurance and controls in alignment with applicable regulatory requirements. This key Quality role ensures systems are in place to comply with local regulatory requirements and drives site Quality improvement activities to ensure product consumer safety & overall quality and address consumer / customer issues.

Reports through Site Quality Specialist to Manufacturing Quality Lead (Works Director / Supply Leader / Site Leader).

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Monitoring and reporting of Quality KPI (Weekly/Monthly reports)
• Meetings- (Weekly Ops meeting, Daily review mtgs)
• Verifies compliance to testing plan
• Machine audits and CLIT reporting/escalation
• Reporting DVOC insights to the factory team
• Consumer/Customer complaint investigation and CAPA reporting
• Non-conformance management and continuous improvement support
• Retention sample monitoring program
• Prepares local procedures and work instructions for site quality
• Conduct training for the Quality & Factory team
• Supervise export loading & prepares COA
• Conducts traceability exercise and drives gap closure
• Ensure traceability requirements are implemented
• Supports the plants internal audit program
• HACCP verification
• Support innovations/renovations (trials, Creation of inspection plan)
• Process audit
• PQS assessments
• Quality One D-incident Module champion
• Change Management (e-MOC) compliance monitoring

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Minimum HND/BSc. in science related field preferably Chemistry, Physics, Biochemistry, microbiology etc.
• Minimum 2 years in manufacturing environment
• Excellent knowledge of manufacturing process

Skills

• Excellent leadership ability and interpersonal skills.
• Ability to work on many tasks at the same time while keeping excellent organizational skills.
• Very strong computer skills.
• Strong communicator (both oral & written).
• Highly motivated with ability to work with minimal supervision.
• Demonstrated commitment to achieving organizational and personal goals.
• Proven ability to work well in a team environment (co-workers, suppliers, etc.).

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE:Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
• PERSONAL MASTERY:Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.