Protocol Manager

Job title: Protocol Manager

Company: Coca-Cola HBC

Job description: Team: Corporate Affairs & SustainabilityLocation: LagosABOUT THE JOBThe Protocol Manager plays a key role in managing and delivering seamless protocol, immigration, and travel services. This role is responsible for coordinating with embassies, consulates, and regulatory bodies, supporting executives and expatriates, overseeing travel logistics, and ensuring compliance with immigration policies and company standards. You will also manage vendors, track costs, and maintain accurate documentation to support operations.IS THIS YOU?

• You have strong knowledge of immigration policies and protocol procedures.

• You are experienced in coordinating travel logistics and documentation.

• You are confident managing relationships with embassies, consulates, and regulatory agencies.

• You possess excellent organizational and communication skills.

• You can manage vendors and budgets while ensuring service quality.

• You thrive in dynamic environments and are comfortable managing multiple priorities.

• You handle confidential information with discretion and professionalism.

YOUR KEY RESPONSIBILITIES

• Coordinate travel arrangements and protocol services for executives, expatriates, and staff.

• Manage visa applications, STRs, work permits, resident permits, and quota processing.

• Liaise with embassies, consulates, and government agencies for documentation and approvals.

• Support expatriate onboarding and relocation processes, ensuring a smooth experience.

• Track immigration activities and submit statutory returns to regulatory authorities.

• Supervise third-party vendors to ensure compliance with service level agreements.

• Maintain accurate travel and immigration data for reporting and audit purposes.

• Ensure efficient mailroom operations and documentation dispatch.

• Provide airport protocol support, including Meet & Assist and courtesy visits.

• Contribute to continuous improvement of protocol and travel processes.

ABOUT COCA-COLA HBCAt Coca-Cola Hellenic Bottling Company – operating in Nigeria as Nigerian Bottling Company Limited, we celebrate forward-thinking people who deliver with speed and agility, who never stop looking for ways to grow the business and themselves. At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age and disability. Join us in nurturing a culture where everyone belongs and contributes to our collective success.BenefitsCoaching and mentoring programsCompany phoneMedical InsuranceFree product quotaWellbeing programWho we areBrands

Expected salary:

Location: Nigeria

Job date: Wed, 07 May 2025 23:04:05 GMT