Key Responsibilities:

• Managing tenants on the assigned property/properties by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units
• Informs the Head of Department on the need for repairs, renovations and following up to ensure that these are achieved
• Maintain a positive, productive relationship with tenants
• Oversee properties’ personnel and assess their performance
• Inspect the property for damages or maintenance requirements; schedule maintenance improvements
• Accomplishes financial objectives by collecting and remitting tenants’ rents in line with Company’s process and procedure
• Managing the Service Charge Accounts in line with Company’s process and procedure
• Establishes quarterly rental rates by surveying local rental rates around and advising the Head of the Department promptly.
• Enforces occupancy policies and procedures by confronting violators.
• Prepares reports by collecting, analyzing, and summarizing data and trends.
• Dealing with the evictions of tenants who do not pay rent or otherwise breaches the terms of a lease when instructed to do so.
• Source and build relationships with prospective clients to expand business opportunities
• Document expenses, invoices, receipts, and warranties

PERSON SPECIFICATION

• Education: A Bachelor’s, HND or Master’s Degree in Estate Management or related Field
• Preferable:NIESV professional or it’s equivalent
• Experience: Minimum of 3 years of relevant work experience

Key Skills and Competencies:

• In-depth knowledge of the State and Federal laws and regulations of the industry
• Strong ability for numbers and spreadsheet
• Proficiency in IT skill
• Excellent negotiation skill
• Certified professional in the chosen field

Personal qualities:

• Strong interpersonal & business communication skills
• Problem-solving skills