Role Description

• This is a full-time hybrid role for a Production/Back Office Executive based in Lagos with some work from home flexibility. The Production/Back Office Executive will be responsible for day-to-day production planning, quality control, production management, and staff training.
• The role involves effective communication with the team and ensuring that all produced items meet the set quality standards.

Key Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, label materials plan inventory and oversee warehouse efficiency
• Help the organisation’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage internal budgets and forecasts
• Perform quality controls and monitor production KPIs
• Monthly Stock Inventory Audit and weekly reports to Management
• Find ways to increase quality of products
• Support day-to-day store operation
• Evaluate store and individual performances
• Report on regional sales results
• Forecast quarterly and annual profits
• Prepare and review the annual budget for the area of responsibility
• Analyse regional market trends and discover new opportunities for growth
• Address potential problems and suggest prompt solutions
• Participate in decisions for expansion or acquisition
• Suggest and implement new services/products and innovative sales techniques to increase customer satisfaction
• Conduct market research to identify selling possibilities and evaluate customer needs
• Set up meetings with potential clients and listen to their wishes and concerns
• Packaging and delivery of client order(s)
• Prepare and deliver appropriate presentations on products and services
• Applicants should preferably reside on the island.

Qualifications

• Passion for fragrance
• Experience in production and operations
• Understanding of the production processes.
• A commitment to excellent customer service.
• Excellent written and verbal communication skills.
• Superb interpersonal skills, including the ability to quickly build rapport with Team
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including word, excel, and outlook.
• Able to work comfortably in a fast-paced environment and close sales
• Resident on the Island

Salary
N320,000 Monthly.