Job role

Human Resources (HR) & Personnel Management (Core Focus)

This is the central focus of the role, driving the firm’s growth and ensuring a productive, compliant environment.

• Employee Lifecycle: Oversee the complete journey for all employees, including recruiting, hiring, onboarding, and offboarding.
• Performance & Development: Implement and manage performance review processes, professional development, and training programs.
• Policy & Engagement: Develop and implement comprehensive HR policies and procedures to drive employee engagement and firm growth. This includes formally addressing and resolving staff complaints (grievances and conflicts).
• Compensation & Compliance: Administer all compensation, benefits, and retirement plans, ensuring adherence to labor laws and employment regulations.

Financial, Operations & Strategic Management

The role contributes directly to the firm’s stability and future direction.

• Strategic Planning: Collaborate with the management team to develop and implement strategic plans, goals, and objectives.
• Financial Oversight: Develop and manage budgets, financial reports, and forecasts to ensure the firm’s financial stability.
• Risk Management: Identify, assess, and mitigate risks, ensuring compliance with regulatory requirements.
• Technology & Infrastructure Strategy: Manage the firm’s entire technology infrastructure, including hardware, software, security, and cloud services, focusing on strategic implementation.

Corporate Communications & Brand Liaison

The manager is key to maintaining coherence internally and externally.

• Internal Communication: Manage clear, consistent, and timely communication across all internal teams and between leadership and staff (e.g., policy updates, cultural initiatives).
• External Liaison: Serve as a key link to the PR/Marketing team to ensure accurate external messaging (website, press releases, social media).

Qualifications

• Bachelor\’s degree in business administration, law, or a related field.
• Minimum 4-5 years of experience in law firm management, business administration, or a related field.
• Proficiency in law firm management software, Microsoft Office, and other relevant technology applications.
• Relevant certifications, such as the Certified Law Practice Manager (CLPM) or the Certified Practice Manager (CPM), are desirable.

Must have skills

• Strategic Thinker: Ability to think strategically, anticipate challenges, and develop effective solutions.
• Collaborative Leader: Ability to build and maintain strong relationships with staff, attorneys, and clients.
• Adaptable and Flexible: Ability to adapt to changing circumstances, priorities, and deadlines.
• Results-Oriented: Focus on achieving results, meeting deadlines, and exceeding expectations.
• Integrity and Professionalism: Demonstrates integrity, professionalism, and ethics in all interactions and decision-making.
• Communication and Interpersonal Skills: Excellent communication, interpersonal, and negotiation skills.
• Proven leadership and management skills, with the ability to motivate and inspire staff.
• Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to analyze complex data and make informed decisions.

Must have skills

• HR Expertise
• Strategic Leadership
• Financial Acumen
• Communication
• Office Administration