About The Role

• This role is part of our global shared services position, and as a Manager, People, you will lead employee experience and people operations functions within the People team to support both our program in Jigawa, but also other national and international programs and projects.
• You will also support our talent acquisition efforts as we expand rapidly.
• As you deliver on your primary functions, you will also be asked to lead or support cross-functional projects for development and execution across our territories and support offices.
• This role is based in Dutse, Jigawa State, though you will be supporting a number of programs within Nigeria.

What You Will Do
Employee Experience:

• Be the culture champion for our team.
• Help the team appreciate, understand, and celebrate why we do what we do.
• Improve employee experience innovatively in ways that speak NewGlobe’s values.
• Innovate by challenging traditional notions of what makes employees happy.
• Use the office design, layout, and every touch-point in an employee’s life cycle to live our values.

Talent Acquisition:
Support our talent team in hiring, especially during their busy periods, including:

• interviewing candidates;
• administering technical assessments;
• coordinating the interview process; and
• leading onboarding and induction for all those who join us

People Operations:
Excel in providing effective and relevant operational support to the team, including:

• Managing employee contracts;
• Benefits administration and management;
• Leading performance management initiatives;
• Conducting disciplinary investigations;
• Providing appropriate support during separations.
• Foster continuous learning and a performance-oriented culture when developing our talent.
• Comply with our policies: be fair, transparent, and consistent.
• Comply with all applicable local labor laws.
• Maintain diligent records of all relevant employee documentation.
• Use data (from the primary source) to analyze issues and find their solutions.

Talent Development:

• Lead innovative and authentic talent development efforts that help our employees continuously learn (by doing) and grow. Measure the results of such interventions.

Administration:

• Support office administration.
• Ensure that employees work in a safe, secure, and hygienic environment.

Project Management:

• Support all logistics and arrangements for teacher training as required.
• As an agile, outcomes-focused professional, you may be involved in exciting work that impacts not only the Jigawa office but also other territories and support offices.

What You Should Have
You should have:

• Bachelor’s Degree in Business or other related field with top academic marks; MBA/grad degree or HR professional membership a plus
• Minimum of five years of significant leadership experience in operational roles for rapidly scaling companies
• Strong analytical thinker, ideally with previous experience in the board commercial and operational areas
• Self-starter; highly driven individual who will take ownership from the get-go and proactively look for improvement
• Emerging markets experience a major plus
• Strong leadership skills and demonstrated ability to work with a very diverse workforce
• Strong project management skills.