Job Summary:

• The People & Culture Officer will provide administrative and operational support across various HR functions, including recruitment, onboarding, employee engagement, performance management, HR documentation, and compliance.
• This role is ideal for a detail-oriented and proactive HR professional passionate about supporting a positive employee experience and driving HR efficiency.

Key Responsibilities:

• Assist in the coordination of recruitment activities, including job postings, CV screening, interview scheduling, and onboarding logistics.
• Support new hire orientation and ensure completion of onboarding documentation and induction sessions.
• Maintain up-to-date employee records (physical and digital), ensuring proper documentation and compliance.
• Support employee engagement activities, including surveys, recognition initiatives, and internal communication efforts.
• Assist in tracking performance appraisal timelines and collating appraisal documentation.
• Provide administrative support in handling employee relations matters such as leave management, grievances, and disciplinary documentation.
• Coordinate HR trainings and learning schedules in collaboration with team leads and external facilitators.
• Liaise with the Payroll and Admin teams to ensure accurate employee data updates (e.g., leave, benefits, movements).
• Participate in HR reports compilation, including headcount, recruitment status, attrition, disciplinary actions, and training records.
• Represent the People & Culture team at job fairs and outreach activities as required.
• Ensure consistent application of HR policies and practices in line with company culture and values.
• Carry out any other tasks assigned by the People & Culture Manager or Head of People & Culture.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or a related field.
• 2–3 years of relevant HR experience, preferably within the hospitality, QSR, or retail sector.
• Good knowledge of Nigerian labour laws and HR operational practices.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite and familiar with HRIS tools.
• Highly organized, reliable, and discreet with confidential information.
• HR certification (CIPM, PHRi) is an added advantage.