The Candidate’s Duties and Responsibilities

• Participates in designing multidisciplinary processes for Quality Improvement (QI) initiatives and facilitating multidisciplinary teams to enhance effectiveness.
• Contributes to improving organisational systems for performance and risk management.
• Completes quality reviews or studies for presentation to committees.
• Supports systems for implementing Clinical Safety (CS) and Risk Management (RM) Plans.
• Develops statistical reports and conducts data analysis for the QI cycle.
• Acts on various hospital committees, including clinical governance, to provide support and knowledge on QA, RM and CS.
• Reviews sentinel events and near-misses with medical staff and conducts case summaries and prepares reports for Quality Management (QM) or RM.
• Coordinates thorough analyses and ensures timely follow-up on incidents and events, supporting peer reviews and Professional Practice Evaluations.
• Recommends changes based on evaluation results and implements initiatives to assess the need for change.
• Analyses reports from the Patient Safety Event Reporting program and collaborates on investigations.
• Manages follow-up responses to third parties and patient grievances.
• Supports the Occupational Health Nurse in achieving compliance with safety regulations.
• Assists in staff education on QM, CS, and RM topics.
• Collaborates with the Regulatory Compliance Officer to meet regulatory requirements.
• Manages and reports data from the event reporting system and other sources.

Perks of the Job:

• The role often serves as a steppingstone to higher positions
• Ongoing education around safety protocols, regulatory compliance, and quality improvement, keeping their skills sharp and relevant.
• Job stability and Competitive Salary
• Health insurance, retirement plans, paid time off, and professional development support.
• Skill Development in Leadership, regulatory compliance and data-driven decision making.

Qualification Requirements

• Bachelor of Medicine, Bachelor of Surgery (MBBS or MBChB) – Must be a Medical Doctor.
• Proficiency in Microsoft packages, Electronic Medical Records (EMR) and hospital management systems.
• Good interpersonal and communication skills.
• Problem-solving skills and attention to detail.
• Ability to manage multiple/complex cases and work under pressure.
• Additional qualifications will be an advantage e.g CPPS, CPHRMP, MPH, FISQUA