• We are seeking a highly competent, decisive, and disciplined Operations Manager to oversee the day-to-day business operations, ensure optimal efficiency, and align departmental goals with company objectives. This pivotal role reports directly to the Managing Director and requires a dynamic leader who can respond rapidly to operational challenges, make fast, effective decisions, and drive performance across teams.

Key Responsibilities:

• Oversee and coordinate daily operational activities to ensure maximum efficiency and productivity.
• Act as the central point of communication between the Managing Director and department heads.
• Evaluate operational performance and identify areas for improvement.
• Implement strategies that promote organizational effectiveness and drive sustainable growth.
• Lead, motivate, and manage cross-functional teams with a clear focus on performance, accountability, and results.
• Make informed decisions quickly under pressure while maintaining a high standard of quality and compliance.
• Ensure all operations adhere to company policies, industry regulations, and safety standards.
• Prepare and present detailed reports, updates, and analysis to the Managing Director.
• Monitor employee performance, identify skill gaps, and ensure teams have the resources and support they need.
• Foster a disciplined and respectful workplace culture with a strong focus on results.
• Promote teamwork, open communication, and operational transparency across departments.

Skills & Qualifications:

• Master’s Degree in Business Administration, Economics, Project Management, or a related field (Mandatory)
• Professional certification also a plus
• Minimum 5 years of proven experience in a senior operational or managerial role
• Strong leadership skills with a results-oriented mindset
• Ability to identify and understand the needs of subordinates and support their growth
• Proven ability to make fast, effective decisions under pressure
• Strong organizational discipline; capable of enforcing rules and standards with firmness and fairness
• Excellent verbal and written communication skills
• A team player with the ability to build trust and collaboration across multiple departments