As the Head of Research, you will lead all our research efforts, conducting research, collecting and analysing information, and using the data to solve problems and improve the decision-making and efficiency of the business and its clients.

Key Responsibilities

• Research market trends, conduct surveys, and analyse data from clients and competitors across
• various industries and fields to make recommendations.
• Utilize data analysis and interpretations to guide the decision-making of the business and its clients.
• Utilize operations data to develop marketing models.
• Organize and analyse data, create charts and graphs, and present findings to the management.
• Document processes and keep informed of technological advancements in research analysis.
• Identify and understand problems through forecasting, gap analysis, quantitative reporting, research, and statistical analysis.
• Meet with clients and vendors to discuss procedures.
• Travel to conduct research and analyze data as required.
• Ensure compliance with the company’s data governance guidelines.
• Develop insight cards for business development opportunities.
• Interpret complex and technical material for stakeholders who may not be experts.
• Organize and store data for future research projects.
• Test processes, policies, and protocols for efficiency and improvements.
• Work with the Marketing and Client Services Team to provide solutions to client problems.
• Measure the strategy effectiveness of the business.
• Other duties as assigned.

Requirements

• Bachelor’s degree in Statistics, Economics, Data Science, Mathematics, Research, Business Administration, or related field.
• Minimum of 6 years of proven experience as a Research Analyst, with at least 2 of those years in a senior role.
• Proficiency in research software programs, including Microsoft Excel and Power BI, Python, R, SAS, Tableau or equivalent.
• Advanced knowledge of research methods, techniques, formulas, and tests.
• Exceptional ability to interpret data and analyse trends, as well as preparing industry outlooks and forecasts.
• Strong analytical skills with the ability to collect, organize and disseminate large complex data with high attention to detail and accuracy.
• Extensive experience in summarizing and presenting findings in reports.
• Strategic Thinking and Problem-Solving skills
• Leadership, training, and coaching skills.
• Outstanding written and verbal communication skills.
• Ability to prioritize and multi-task in a fast-paced environment.
• Socially conscious and interested in contributing to the development of the country.

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