Description

• The Network Cloud Engineer is responsible for operating secure and highly available computing platforms, servers, and networks.
• They install, maintain, upgrade, and continuously improve the Institute’s operating environment.
• They also maintain the ongoing reliability, performance and support of the infrastructure.
• This includes monitoring the operating environments, responding to incidents, problems and planning for growth.
• Individuals in this job family are also responsible for the overall operation and maintenance of the data center.

Responsibilities

• Design, implement and provide Level 2/3 Support for the switched, wireless and remote access network
• Design, implement and administer Enterprise-Wide Area Network including Cisco router, Next Generation Firewall and Unified Threat Management systems
• Manage the voice infrastructure, providing Level 2 Support for all voice related problems and advising the business on required system upgrades
• Manage relationship with internet/voice service providers and ensuring quick escalations to the provider during service failures; making recommendations to the business on required capacity upgrades
• Manage cloud-based infrastructure on AWS, including EC2 Linux/Windows instances, Images, snapshot backups, Software Defined Network and defining Security controls to protect the Organization’s cloud-based infrastructure
• Cloud and On-Premises network integration with partners and 3rd party service providers
• Mitigation of Enterprise infrastructure security risks and ensuring compliance with best practices
• Provide technical expertise to the Help Desk
• Work with the legal team to review Service Provider contracts
• Performs and analyze periodic health checks
• Work with project teams to understand and advise on infrastructure requirements
• Any other task as advised by the Head of Information Technology.

Requirements

• B.Sc. Degree in Engineering, Computer science or Information technology related course
• A minimum of 3 years
• Relevant certifications / qualifications: Professional Level Cisco and Microsoft Certifications (CCNP/CCDP/MCSE), AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or equivalent are preferred
• User support experience is desirable.
• Proficiency in managing AWS services, including EC2, VPC, S3, RDS, IAM, and CloudFormation.
• Expertise in network design, implementation, and administration, including experience with Cisco routers, firewalls, and VPNs.
• Demonstrated ability to optimize cloud infrastructure for performance, cost, and security.
• Knowledge of security principles and best practices for both cloud and on-premises environments.
• Ability to troubleshoot complex network and infrastructure issues.
• Strong verbal and written communication skills to collaborate with team members and stakeholders.

Benefits

• You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.