DUTIES AND RESPONSIBILITIES

• Develop and support automated workflows, internal reporting dashboards, and platform integration triggers
• Design, maintain, and manage databases to collect, process, and report accurate financial and operational data for decision-making
• Monitor platform performance and log metrics for decision support
• Provide end-to-end user and platform support for internal systems
• Maintain access control logs, support regular system audits, and participate in DR/backup reviews.
• Coordinate version control and patch management for key systems
• Prepare periodic performance reports (daily, weekly, monthly, quarterly) covering KPIs, risk metrics, financial summaries, and departmental scorecards
• Ensure the accuracy, consistency, and completeness of data across systems through regular audits and validation processes
• Assist in the preparation of regulatory and compliance reports (e.g., to SEC, CBN, NDIC, or PENCOM), ensuring adherence to timelines and requirements
• Recommend improvements to reporting processes, data flow, and system usage to increase efficiency and reduce manual intervention
• Work closely with IT to maintain MIS infrastructure and with finance teams to ensure alignment of data inputs and outputs
• Support the integration, upgrade, and troubleshooting of MIS software, productivity tools or ERP systems relevant to finance operations
• Maintain strict confidentiality and security of sensitive financial and personnel data

EDUCATIONAL & PROFESSIONAL QUALIFICATION

• Bachelor’s degree in information technology, Computer Science, Statistics, Mathematics, Economics, or a related field.
• CompTIA A+
• Microsoft 365 Certified: Modern Desktop Administrator Associate
• ITIL Foundation (Optional but advantageous)
• Familiarity with financial systems, ERP software, or data analysis tools is strongly preferred.

EXPERIENCE

• Minimum of 2–4 years of relevant experience in MIS, data analysis, or reporting roles, preferably within a financial services, banking, or investment environment.
• Proven experience working with large datasets, generating management reports, and using tools like Excel (advanced), SQL, Power BI, or Tableau.
• Experience supporting regulatory reporting, performance tracking, or financial data analysis is a strong advantage.

COMPETENCIES REQUIREMENTS

• Working knowledge of Order Management System/Asset Management System (e.g. InfoWARE, Simplus, etc.) in a support or operations context.
• Experience with automation tools like Power Automate, PowerShell scripting, or SQL triggers.
• Competence in Windows environments, domain provisioning, and endpoint troubleshooting.
• Strong documentation and support ticket management skills.
• Ability to interpret complex data, identify trends, and provide actionable insights.
• Excellent communication, team collaboration, and proactive problem-solving attitude.
• High level of accuracy in handling and reporting data.
• Strong knowledge of MS Excel (including pivot tables, VLOOKUP, formulas), SQL, and data visualization tools (e.g., Power BI, Tableau).
• Ability to meet tight deadlines and handle multiple reporting cycles.
• Demonstrates professionalism and discretion in handling sensitive financial and employee data.
•  Basic understanding of financial regulations and reporting requirements