Job Summary

• The Therapist is to professional wellness and therapeutic services to hotel guests, specializing in massage therapy, spa treatments, and relaxation services. This role involves delivering personalized treatment experiences, maintaining spa standards, and ensuring guest comfort and satisfaction. The ideal candidate must possess professional qualifications, therapeutic skills, and commitment to wellness service excellence.

Main Duties

• Provide various massage therapies including Swedish, deep tissue, and aromatherapy treatments.
• Conduct guest consultations to determine appropriate treatment options.
• Maintain spa treatment rooms with proper hygiene and ambiance standards.
• Prepare and use therapeutic oils, lotions, and equipment for treatments.
• Explain treatment procedures and benefits to guests before sessions.
• Monitor guest comfort and adjust treatments according to preferences.
• Maintain accurate treatment records and guest preferences database.
• Coordinate with spa reception for appointment scheduling and guest management.
• Ensure compliance with health and safety regulations for spa operations.
• Recommend additional treatments and spa services to enhance guest experience.
• Maintain professional boundaries and ensure guest privacy and comfort.
• Clean and sanitize equipment and treatment rooms after each session.
• Stay updated on new therapeutic techniques and wellness trends.
• Support spa retail sales and recommend appropriate products to guests.

Requirements

• Bachelor’s degree in any related field is required.
• Professional certification in massage therapy or related wellness field; required.
• Minimum of 3 years experience in spa or wellness center
• Knowledge of various massage techniques and therapeutic practices
• Excellent interpersonal and communication skills
• Physical stamina to perform multiple treatments daily
• Understanding of anatomy, physiology, and therapeutic benefits
• Professional appearance and manner appropriate for spa environment
• Ability to maintain client confidentiality and professional boundaries
• Flexibility to work evenings and weekends based on guest demand
• Continuous learning attitude for professional development