Responsibilities

• Provide overall strategic leadership, direction, and vision for the company to achieve business goals.
•  Oversee daily operations of the cleaning services business to ensure efficiency and quality service delivery.
• Develop and implement business growth strategies, including client acquisition, retention, and contract expansion.
•  Ensure operational excellence by setting service standards, monitoring performance, and driving continuous improvement.
•  Manage budgets, financial planning, and resource allocation to maximize profitability.
•  Build and maintain strong relationships with clients, regulatory agencies, and other stakeholders.
•  Lead, mentor, and motivate departmental heads and staff to achieve organizational objectives.
•  Ensure compliance with statutory regulations, industry standards, and company policies.
•  Identify new market opportunities and oversee the launch of innovative services or solutions.
•   Report to the Board on company performance, risks, and strategic opportunities.
•  Represent the company in negotiations, partnerships, and high-level meetings.
•  Foster a positive organizational culture that promotes accountability, professionalism, and employee engagement.
•   Ensure proper succession planning and leadership development within the organization.
•  Perform other executive duties as assigned by the Board.

Requirement

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree is an advantage).
• 9–12 years of progressive management experience, with at least 3–5 years of managerial experience
• Strong understanding of service industry operations (experience in cleaning/facility management is an added advantage).
• Proven track record in strategic planning, business development, and operational leadership.
• Excellent financial management, budgeting, and decision-making skills.
• Strong leadership, negotiation, and communication abilities.
• Membership in a recognized professional body is an added advantage.

Required Competencies:

• Strategic leadership and vision-setting.
• Strong business development and client relationship management skills.
• Financial and commercial acumen with a focus on profitability.
• Excellent problem-solving and decision-making abilities.
• High level of integrity, transparency, and accountability.
• Ability to inspire, mentor, and lead cross-functional teams.
• Adaptability and resilience in a dynamic business environment