Responsibilities

• Conduct regular training needs assessments through performance appraisals, employee feedback, and departmental consultations.
• Design, implement, and evaluate training programs and learning interventions (technical, functional, and behavioral).
• Collaborate with departmental heads and line managers to identify skill gaps and develop targeted learning solutions.
• Organize and coordinate induction/onboarding programs for new employees.
• Develop training calendars, budgets, and reports on learning activities and outcomes.
• Evaluate training effectiveness through feedback, assessments, and performance indicators.
• Manage relationships with external training vendors and consultants.
• Maintain updated training records, attendance, and post-training evaluations.
• Support the implementation of career development and succession planning initiatives.
• Stay abreast of new learning technologies and trends to enhance training delivery methods.
• Support internal knowledge-sharing initiatives and facilitate in-house training sessions when required.

Qualifications and Requirements

• Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or a related field.
• Professional certification in Human Resources (e.g., CIPM, PHRi, SPHRi, SHRM).
• 4–5 years relevant experience in learning and development or HR generalist role.
• Proven experience designing, delivering, and evaluating training programs.
• Strong communication, facilitation, and presentation skills.
• Excellent organizational and project management abilities.
• Proficient in MS Office tools (especially Excel and PowerPoint); familiarity with e-learning platforms is an advantage.