Learning and Development Officer

Job title: Learning and Development Officer
Company: Deloitte
Expected salary:
Location: Abuja, FCT
Job date: Wed, 26 Feb 2025 08:12:08 GMT
Job description: Company DescriptionThe African Medical Centre of Excellence (AMCE) in partnership with King’s College Hospital London (KCH) is seeking talented individuals to fill the role of Learning and Development Officer.The African Medical Centre of Excellence, Abuja (AMCE Abuja), a multi-specialty medical institution developed by Afreximbank in partnership with King’s College Hospital London (KCH) aims to revolutionize healthcare in Africa. Established to address critical gaps, the AMCE Abuja is committed to providing world-class care through innovative research, development, and education. The partnership with King’s College Hospital ensures global expertise, world-class clinical training, research, and professional development. The Centre will offer comprehensive services in oncology, haematology, cardiovascular care, and general healthcare across the continent, with plans for expansion. The construction phase, supported by global partners, precedes a phased rollout over six years, evolving into a 500-bed facility.Set to commence operations in early 2025, this flagship facility in Abuja is a key part of Afreximbank’s network of healthcare facilities, actively countering brain drain, reducing medical tourism by offering advanced procedures such as stem cell transplantation and state-of-the-art treatments for various diseases, and fostering employment opportunities. The vision for the AMCE initiative is to shape a healthier and more educated future for Africa.Job DescriptionJob PurposeThe Learning and Development Officer.is responsible for planning, developing, and implementing effective learning and development programs to enhance the skills, knowledge, and competencies of the healthcare workforce. The Learning and Development Officer will play a crucial role in supporting the organization’s human capital development strategy and ensuring that employees have the necessary skills to deliver high-quality patient care.Core ResponsibilitiesNeeds Assessment & Training Design

• Conduct needs assessments to identify training gaps and prioritize learning needs across all departments.
• Design and develop comprehensive training programs, including workshops, seminars, online courses, and simulations.
• Develop and maintain a library of training materials, including manuals, presentations, and case studies.
• Ensure that training programs align with organizational goals, strategic priorities, and regulatory requirements.
• Collaborate with subject matter experts and stakeholders to develop and deliver high-quality training content.

Training Delivery and Facilitation

• Deliver engaging and interactive training sessions to diverse audiences, including healthcare professionals, administrative staff, and management.
• Utilize effective training methodologies, including interactive workshops, role-playing exercises, case studies, and simulations.
• Adapt training materials and delivery methods to meet the specific needs of different audiences and learning styles.
• Provide constructive feedback to participants and track their progress.
• Monitor and evaluate the effectiveness of training programs.

Training Administration & Logistics

• Coordinate logistical arrangements for training programs, including venue booking, equipment procurement, and participant registration.
• Manage training budgets and resources effectively.
• Maintain accurate records of training activities, including participant attendance, training materials, and evaluation reports.
• Develop and maintain a training calendar and schedule.
• Ensure compliance with relevant training regulations and standards.

Performance Management & Development

• Support the development and implementation of performance management systems.
• Provide coaching and mentoring to employees on professional development goals.
• Identify and address individual learning and development needs.
• Facilitate succession planning initiatives.
• Support the implementation of employee development programs.

Learning Technologies & Innovation

• Explore and implement innovative learning technologies, such as e-learning platforms, virtual reality simulations, and mobile learning.
• Leverage technology to enhance the effectiveness and efficiency of training programs.
• Stay abreast of emerging trends in learning and development.
• Develop and maintain a learning management system (LMS).
• Integrate technology into training programs to enhance engagement and learner experience

Quality Assurance & Improvement

• Continuously evaluate the effectiveness of training programs and identify areas for improvement.
• Collect and analyze feedback from participants to improve training quality and effectiveness.
• Implement quality assurance measures to ensure the quality and consistency of training programs.
• Conduct regular reviews of training programs and make necessary adjustments.

Stakeholder Engagement & Communication

• Build and maintain strong relationships with stakeholders, including department heads, managers, and employees.
• Communicate effectively with stakeholders regarding training programs and initiatives.
• Address stakeholder concerns and provide timely support.
• Collaborate with other departments to ensure that training programs meet the needs of the organization

QualificationsEducational Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field

Professional Requirements

• Relevant professional certifications (such as ACIPM, PHR, SPHR certifications, etc.) is an added advantage

Experience Requirements

• 1 – 4 years of experience in training and development, preferably in a healthcare setting. Experience in designing and delivering training programs for healthcare professionals is highly desirable.

Competency Requirements1. Knowledge Requirements

• Adult learning principles and theories
• Instructional design methodologies
• Healthcare regulations and standards
• Performance management principles
• Learning technologies and tools
• Seek opportunities for professional growth and development.
• Participate in research and quality improvement projects.

2. Skill Requirements

• Strong interpersonal and interpersonal skills.
• Ability to develop and deliver engaging and interactive training programs.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Proficiency in using training software and tools, including learning management systems (LMS).
• Strong research and analytical skills.

3. Personal Abilities

• Ability to empathize with patients and their families.
• Shares the AMCE’s vision.
• Meticulous attention to detail in all aspects of patient care.
• Ability to manage stress and work under pressure.
• Ability to adapt to changing circumstances and unexpected challenges.
• Commitment to continuous learning and professional development.

Additional InformationAfrican Medical Centre of Excellence, Abuja (AMCE Abuja) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.