Main Responsibilities

• The Health Program Manager is in charge of the implementation, follow up and overall supervision of the health program in Borno State as per LPF standard requirements and procedures.
• She/he ensures compliance with donor contracts and guidelines and initiates proposals and reports.
• She/he ensures the follow up of his/her budget lines, as well as a close collaboration with the logistic and administrative departments in good team spirit.

Program Management:

• Ensure development and implementation of all health activities in Monguno in accordance with the proposal, donor guidelines and LPF standards.
• Supervise the Project in regards needs and requirements, especially considering assets, equipment, consumables/supply chain and operating aspects.
• Monitor the ongoing projects and supervise data collection processes on a regular basis and set up corrective measures in case of need, with the support of the MEAL teams.
• Analyse monthly budget monitoring (forecasts, expenditure monitoring, purchasing plans, etc.) for each donor/project. Guarantee the general consistency of the use of budget lines for program activities, for an effective and efficient use of resources, including financial and human, and of all assets.
• Participate in improving the LPF Health Strategy in Nigeria: sustainability of activities (transitional plan, exit strategy…), adaptability to needs, project development etc.
• Ensure the quality and consistency of program activities are implemented according to needs, organizational policies, Fundamental Humanitarian Standard, including gender, age, diversity and minorities concerns, national and international standards, and available funds.
• Ensure that activities are implemented in holistic and integrated way.
• Ensure the establishment of appropriate documentation and an effective archiving system of all processes and activities.
• Work in close collaboration with the technical program unit (Doctors, Nurses, Pharmacists etc) and Stakeholders, including Health Sector Coordination Units, local partners (Civil Authorities, technical services, humanitarian partners, etc.) in the intervention areas.
• Work closely with the Local Stakeholders to ensure capacity building where necessary, in compliance with LPF procedures and smooth integration of different types of assistance.
• Actively participate in Sector meetings to share information, Plans and ensure a coordinated Project implementation, in compliance with sectoral guidelines.

Team Management:

• Provide technical support to all the Project team.
• Ensure that all staff under his/her responsibility know and follow LPF policies and procedures related to his/her position.
• Organize regular team meetings, briefings, and debriefings with the Project teams, as well as inter-service meetings especially with support services and document all the discussions held for further reference.
• Maintain good inter-team communications, engender good team dynamics, and take suitable action when problems occur.
• Support team members professionally and monitor and support stress management and liaise with the field HR in case of any support needed.
• Ensure that work is planned and organized to meet organizational needs in the most efficient way possible;ensure team members receive an appropriate workload and work in accordance with local labour laws.
• Carry out performance reviews, give corrective feedback or capacity building as needed and take decisive action in case of poor performance.
• Plan and implement thematic specific trainings/capacity building/refreshers according to the identified needs for LPF medical staff in line with budget lines and donor guidelines.

Management of Medical Stock and Logistic Chain:

• Ensure the supervision of the clinic’s pharmacist (consumptions, orders & inventory) and ensure that supported health facilities receive drugs and consumables on time. Validate and cross check the consumption reports shared by the pharmacist on regular basis and discuss any discrepancies identified on regular basis.
• Ensure proper documentation and analysis of all pharmacy and medical stock reports.
• Ensure communication within medical team and pharmacy regarding stock analysis and needs.

Representation, Coordination and Communication:

• Participate in the writing of donor’s activity reports and proposals and represent / attend all relevant forums and meetings in Maiduguri especially the health and nutrition clusters and any relevant Health coordination mechanisms, during outbreaks notably.
• Participate to the writing of reports, factsheets, program reviews, lesson learnt, etc. and any feedback required by donors.
• Maintain close and beneficial working relationships with all relevant stakeholders: donors, national and international organizations, UN agencies, local authorities, SMoH, community representatives and organize regular meetings with district authorities as well as with the community leaders to ensure accountability, foster appropriation, and maintain a full adherence to LPF medical programs and strategy.
• Respect and apply internal reporting requirements, and contribute to external reports, as well as ensure quality control and contribute to monthly sitrep.

Skills Required
Training & Experience:

• Health related Field of training (Medical Doctor/Nurse/Midwife etc) with experience in Public health and project management with at least 5 years experience.
• Significant experience in similar positions
• Experience in supervising health programming
• Experience in program cycle management and budget follow up
• Experience in outbreak management and emergency response
• Experience/knowledge of the region is an asset

Technical /Managerial:

• Ability to have a global overview of a program (not only on medical plan)
• Ability to analyze an epidemiological context and propose relevant interventions
• Ability to take quick decisions according to the context in coordination with the team
• Ability to manage and motivate a team
• Proven ability to problem solving and lead teams through challenging situations.

IT:

• Excellent knowledge of the Windows environment (word, excel).

Languages :

• English is mandatory (oral and written).

Soft Skills:

• Ability to work in an international team
• Reactivity, anticipation, adaptability, capacity to take initiatives
• Organizational skills
• Good writing and communication skills
• Ability to manage priorities
• Interest for Human Rights and International Humanitarian Law
• Capacity of respecting the traditions and local culture
• Capacity to work and to live in tense conditions (climate, cultural context).

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Duty Description

• The Human Resources Officer shall provide appropriate administrative and human resources (HR) support for the effective delivery of Admin and HR functions relating to this project.
• Maintain the HR Data Base, regularly update employee information, maintain an accurate, timely employee filing system, advising Line Managers and staff on all HR matters, performance management, HR administration and employee relations in accordance with LPF administrative standards and with local laws and regulations to all staff and volunteers employed for the implementation of this project.
• The role shall facilitate the smooth movement of Personnel to and fro Operational office to implementing Field Offices including processing and forwarding completed requests to necessary agencies.

Responsibilities

• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Create and implement effective onboarding plans, develop training and development programs
• Assist in performance management processes
• Support the management staff disciplinary and grievance issues
• Maintain employee records (attendance, personal data etc.) according to policy and legal requirements
• Review employment and working conditions to ensure legal compliance
• Guides and support managers and staffs on HR policies and procedures and monitor the implementation of the rules in line with the Internal Regulation and Labour Law.
• Under supervision the Operation Manager she/he will execute administrative, legal related tasks and payroll procedures ensuring that all data related to monthly salary calculation of employees of the project are correctly collected (days off, unpaid leaves, sick leaves, overtime, etc.).
• Ensures that all staffs in the project are properly briefed and/or inducted.
• Facilitate performance management, capacity building, disciplinary measures and other HR matters.
• Conducts interviews and select applicants who meet the specified criteria for the position as per the recruitment process and in close coordination with the line managers.
• Carry out amendments and contract termination formalities for employees at project level, according to labor local laws, preparing all mandatory tax declarations in order to ensure legal compliance.
• Assists the Operation manager to draw up annual holiday planning and staff shifts in order to forecast HR needs and to ensure HR availability for the project activities.
• Enters data into the HR database and personal files and keep them up-to-date in order to facilitate HR processes management. Archive the personnel documentation and keep it in order.
• Updates national health insurance, employee pension information, and local indigene reports in order to meet legal requirements and duties.
• Update regularly the project’s organizational chart and Job Descriptions in consultation with relevant staffs (i.e., Head of Department, Response Coordinator, Executive Director, etc.)
• Follows up on the implementation of the staff’s performance appraisal system (probationary & annual performance reviews).
• Ensures induction, debriefs and all exit processes are done as per LPF procedures.
• Ensures the timely production of HR reports from the field including attendance, payroll input, turnover, leave tracker and nominal rolls.
• Plans and conducts internal HR workshops, induction and trainings for staffs according to organizational needs.
• Supports in detecting training needs through consolidating staff’s performance result, proper evaluating of people performance and potential identification, and follow up on action plans to improve people capabilities.
• Prepares the final pay slip and employment certificate at the end of a contract in order to meet legal requirements while defending LPF’s interests and based on Internal Regulation.
• Ensures all administrative information available to the staffs (posting, meetings, etc.)
• In close collaboration with the Operation Manager/ Project Manager, looks for the best options to avoid and/or solve possible labor conflicts.
• Prepares and share statistical HR reports as requested.
• Collaborates with Logistics department for movements and/or accommodation of staffs in the project.
• Works as a bridging gap between LPF and communities.
• Sustain regular participation and Cooperate with beneficiaries or staff around during their work.

Other Compliance Information:

• Eager and required to adhere to LPF’s principles and values and promote gender justice and women’s rights.
• Understanding of and commitment to adhere to equity, diversity, gender, child safety, and staff health and wellbeing principles.
• Ensure that the properties in the place of work are respected and that no damage is caused to them.
• Adhere to implementation standards, LPF ways of working, and the terms of the LPF Code of Conduct; including the commitment to zero tolerance on SEA and the obligation to report SEA cases.
• He / She must not use their position of being engaged in LPF work to gain favors or material advantage.

Requirements

• Candidates should possess minimum of HND or Bachelor’s Degrees in Human Resource Management, Business Administration, Law or any relevant degree with 5+ years relevant work experience.

Skills:

• Proven experience as HR officer, administrator or other HR positions
• Knowledge of HR functions (pay and benefits, recruitment, training & development etc.)
• Understanding of labour laws and disciplinary procedures
• Proficient in MS Office; knowledge of HRMS is a plus
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• Strong ethics and reliability
• BSc/BA in social Sciences or relevant field; further training will be a plus
• HR Certification (CIPD, PHR etc)

Selection Criteria Core Competencies
Skills:

• Ability to work independently and as a team player who demonstrates leadership and is able to support and train staff and also able to work with disaster-affected communities in a sensitive and participatory manner.

Communication Skills:

• Well-developed written and oral communication skills.
• Able to communicate clearly and sensitively with internal and external stakeholders as a representative of LPF.
• This includes effective negotiation and representation skills.

Integrity:

• Works with trustworthiness and integrity and has a clear commitment to LPF’s core values and humanitarian principles.

Resilience/Adaptability and flexibility:

• Ability to operate effectively under extreme circumstances including stress, high-security risks, and harsh living conditions.
• Works and lives in a flexible, adaptable, and resilient manner.

Awareness and sensitivity of self and others:

• Demonstrates awareness and sensitivity to gender and diversity.
• Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner.
• Has a capacity to make accurate self-assessments, particularly in high-stress and high-security contexts.

Work style:

• Is well-planned and organized even within a fluid working environment and has a capacity for initiative and decision-making with competent analytical and problem-solving skills.

Knowledge and skills:

• Knowledge of LPF policies and procedures.
• Requires general information management and telecommunication skills and proficiency in information technology/ computer skills.
• Minimum of 2 – 5 years of humanitarian aid experience.
• Multiple language skills desirable.
• Graphics technical competencies required for this position
• High level of experience in developing information and communication related technical tools guidelines and systems.
• Strong assessment, evaluation, analysis, and strategic planning skills.
• Knowledge of Humanitarian /Human rights / Refugee Law.
• Basic knowledge of contract employment and experience and skills in recruitment and selection.

Other information:

• The contract duration is 6 Months full time
• For your application to be valid, your application letter and CV must include full name (as it appears on bank/account information)
• Language proficiency (List the Language and state your proficiency level)
• Referee (minimum of 3 referees) with full and accessible contact information/details.

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