JOB PURPOSE:

• The Key Sales Account Manager (Enterprise) is responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them.

DUTIES AND RESPONSIBILITIES

• Focusing on growing and developing existing clients, together with generating new business.
• Develop and maintain relationships with key decision makers at key accounts.
• Meet and exceed yearly sales target.
• Formulate strategic account penetration plans.
• Analyze customer needs and propose solutions.
• Search for new clients and maintain prospect database.
• Play an integral role in new business pitches and onboarding of new clients.
• Write business plans for current and opportunity tender business.
• Develop long-term relationships with customers.
• Manage and interpret customer requirements.
• Negotiate tender and contract terms.
• Administer client accounts.
• Analyze costs and sales.
• Record and maintain client contact data.
• Act as key interface between the customer and company divisions.

KEY SKILLS ACQUIRED

• Sales
• Account Management
• Negotiation
• Relationship Building
• Strategic Planning
• ICT Solutions (Juniper, Blue Coat, F5, Cisco, VMware)

QUALIFICATION AND EXPERIENCE

• University Degree in Computer/Electrical/Electronics Engineering or Computer Science.
• 3–5 years of field sales/account management experience with an ICT Solutions Provider.
• Experience in Enterprise Solutions.
• Knowledge of Juniper, Blue Coat, F5, Cisco, and VMware is an advantage.

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JOB PURPOSE:

• The Network Engineer will be responsible for planning, directing, and coordinating activities required to deliver and support network services for enterprise customers, including managing existing and new network infrastructure and system/network administration.

DUTIES AND RESPONSIBILITIES

• Provide hands-on engineering-level support on switching and routing technologies including BGP, OSPF, MPLS/VPLS, spanning tree protocols (MSTP, RSTP), 802.1x, 802.11, 802.16, VPN, DMVPN, SDN, VRRP/HSRP, WAN Acceleration, QoS, VoIP, VTC, Cloud, and Automation.
• Analyze and troubleshoot network communication failures and bottlenecks.
• Review system logs to identify potential issues and troubleshoot network problems.
• Perform switching tasks such as VTP, ISL/802.1q, IPSec and GRE Tunneling, VLANs, EtherChannel, Trunking, Port Security, STP, and RSTP.
• Configure LAN/WAN/WLAN links using VSI/L2VC for MPLS L2VPN.
• Participate in on-call duties as required.
• Contribute to design, configuration, and maintenance of LAN, WAN, and wireless networks ensuring stability, integrity, and operational efficiency.
• Design and configure internal/external networks for assigned projects.
• Supervise implementation, testing, and handover of IP/MPLS services.
• Perform proactive corrective maintenance for IP/MPLS networks.
• Develop automation and tools for IP/MPLS network operations and integration.
• Plan, configure, and implement network solutions.
• Design and develop routing topology for core, access, metro, and edge infrastructures.
• Drive digital transformation initiatives using Cloud, Security, Big Data, IoT, SDN, SDS, and SD-WAN.
• Respond to RFQs and prepare technical proposals.

KEY SKILLS ACQUIRED

• Cisco
• Juniper
• Fortigate
• Bluecoat
• BGP
• OSPF
• MPLS
• VPLS
• VPN
• DMVPN
• SDN
• VRRP/HSRP
• QoS
• VoIP
• VTC
• VLANs
• Trunking
• EtherChannel
• GRE/IPSec Tunnels
• Cloud Networking
• Automation
• SD-WAN
• Linux/OS knowledge
• Structured Cabling
• Troubleshooting

QUALIFICATION AND EXPERIENCE

• Bachelor’s degree in Computer Engineering, Electrical/Electronics Engineering, Mechanical Engineering, Information Technology, or related field.
• Minimum of 6 years relevant experience troubleshooting and managing IP networks.
• Hands-on experience with Cisco, Juniper, Fortigate, and Bluecoat.
• Thorough understanding of networking technologies and protocols.
• Strong knowledge of operating systems.
• Advanced structured cabling knowledge.
• Strong interpersonal and communication skills.

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