Summary

• A Hotel Account Officer with an OND qualification plays an essential role in supporting the financial operations of the hotel.

Responsibilties
Financial Record Keeping:

• Maintain accurate and up-to-date financial records.
• Record daily sales, expenses, invoices, and petty cash transactions.
• Ensure proper documentation and filing of financial documents.

Cash Handling & Reconciliation:

• Reconcile daily cash, POS, and bank transactions.
• Prepare daily sales reports for management.
• Track cash inflows and outflows to prevent discrepancies.

Payroll Support:

• Assist in preparing monthly payroll.
• Maintain attendance sheets, staff deductions, and allowances.

Accounts Payable & Receivable:

• Process supplier invoices and ensure timely payments.
• Follow up on outstanding payments and receivables.
• Assist in managing vendor relations and documentation.

Budget Monitoring:

• Support management in monitoring departmental budgets.
• Report unusual expenses or variances from the budget.

Inventory & Cost Control:

• Work with the storekeeper to track stock usage.
• Participate in weekly/monthly stock-taking.
• Help minimize wastage and monitor cost of sales.

Banking Operations:

• Prepare deposit slips and ensure daily banking where required.
• Assist with bank reconciliations.

Compliance & Audit Support:

• Ensure compliance with hotel accounting procedures.
• Assist internal and external auditors during reviews.

Reporting:

• Prepare financial summaries for management.
• Highlight issues such as revenue shortfalls, cash shortages, and spending irregularities.

Customer & Staff Communication:

• Provide financial information to departments when requested.
• Support front office and management with billing or financial clarifications.

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Job Description

• A Hotel Barman (or Bartender) is responsible for preparing and serving drinks to guests while creating a welcoming, enjoyable, and safe bar environment.
• They play an important role in guest satisfaction and contribute to the hotel’s revenue through excellent service and product knowledge.

Key Responsibilities
Drink Preparation & Service:

• Mixes and serves alcoholic and non-alcoholic beverages according to recipes.
• Prepares cocktails, mocktails, wines, spirits, and beer.
• Ensures proper drink presentation and consistency.

Guest Interaction & Customer Service:

• Welcomes guests politely and takes drink orders.
• Engages with guests, creates a friendly atmosphere, and builds positive relationships.
• Handles guest complaints or special requests professionally.

Bar Setup & Cleanliness:

• Sets up the bar for service (stocking bottles, garnishes, ice, glassware).
• Maintains cleanliness and hygiene of the bar area.
• Ensures bar equipment and utensils are clean and functioning properly.

Stock & Inventory Control:

• Monitors bar inventory such as drinks, mixers, garnishes, and glassware.
• Reports shortages and assists with stock-taking.
• Reduces wastage through accurate measures and portion control.

Cash Handling & Sales:

• Issues bills, receives payments, and records transactions accurately.
• Promotes drink specials and upsells to increase revenue.
• Keeps an accurate record of daily sales.

Compliance & Safety:

• Ensures responsible alcohol service to guests.
• Follows hotel policies, hygiene standards, and safety regulations.
• Properly IDs guests when necessary and avoids serving intoxicated customers.

Teamwork & Coordination:

• Works closely with waiters, restaurant staff, and supervisors.
• Supports F&B operations during events, banquets, and busy periods.

Requirements

• Interested candidates should possess relevant qualifications with 5 years experience.

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