Job Summary

• The Officer, Capacity Building plays a pivotal role in enhancing the skills and competencies of healthcare professionals across our network of facilities. This position is responsible for designing, implementing, and evaluating training programs that align with organizational goals and healthcare industry standards. By fostering a culture of continuous learning, the Officer ensures that staff are equipped to deliver high-quality patient care and contribute to operational excellence. The role collaborates closely with HR and departmental leaders to identify skill gaps and develop targeted interventions that support workforce development and organizational growth.

Responsibilities:

• Design and deliver training programs focused on clinical, administrative, and leadership skills for healthcare staff.
• Conduct needs assessments to identify skill gaps and training priorities across facilities.
• Monitor and evaluate the effectiveness of capacity-building initiatives, using feedback and performance data to drive improvements.
• Partner with department heads and HR to align training programs with organizational objectives and regulatory requirements.
• Maintain up-to-date knowledge of healthcare trends, best practices, and innovations to inform training content and methodologies.

Qualifications

• 3-5 years of experience in training, organizational development, or a related field, preferably within healthcare or public sector organizations.
• Bachelor’s degree in Human Resource Management, Education, Public Health, or a related discipline.
• Professional certification in training, such as CIPD, ATD, or equivalent, is an advantage.
• Strong understanding of adult learning principles, instructional design, and evaluation techniques.
• Excellent communication, facilitation, and project management skills.
• Must be a resident of Imo State or open to relocation.

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Job Summary

• The Officer, Vendor Management & Oversight is responsible for ensuring the efficient and compliant management of vendor relationships and procurement processes across the healthcare network. This role plays a critical part in optimizing vendor performance, negotiating contracts, and maintaining cost-effective procurement strategies to support seamless healthcare service delivery. By collaborating with internal stakeholders and vendors, the Officer ensures alignment with organizational goals, regulatory standards, and best practices in procurement. The role is pivotal in enhancing operational efficiency and driving value for the organization’s healthcare mission.

Responsibilities

• Oversee the selection, onboarding, and performance evaluation of vendors to ensure quality, compliance, and cost-effectiveness.
• Negotiate and manage contracts, service level agreements (SLAs), and procurement processes in line with organizational policies and regulatory requirements.
• Monitor vendor performance, address issues, and implement corrective actions to maintain high service standards.
• Collaborate with internal departments, including finance and operations, to align vendor management strategies with organizational objectives.
• Prepare regular reports on vendor performance, procurement activities, and cost-saving initiatives to inform strategic decision-making.

Qualifications

• 3-5 years of experience in vendor management, procurement, or supply chain management, preferably in healthcare or public sector organizations.
• Bachelor’s degree in Business Administration, Supply Chain Management, Public Administration, or a related field.
• Professional certification such as CIPS (Chartered Institute of Procurement & Supply) or equivalent is an advantage.
• Strong knowledge of procurement regulations, contract management, and vendor evaluation processes.
• Excellent analytical, negotiation, communication, and stakeholder management skills.
• Must be a resident of Imo State or open to relocation.

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