Role Description

•  The officer will be responsible for identifying business opportunities, developing sales strategies, building and maintaining client relationships, and driving revenue growth. Daily tasks include conducting market research, preparing sales pitches, meeting with potential clients, and developing proposals.
• The officer will also be responsible for monitoring market trends and competition to identify potential areas for growth.

Qualifications

• HND in Business Administration, Marketing, or related fields
• Experience in Business Development, Sales, and Client Relationship Management
• Strong skills in Market Research and Developing Sales Strategies
• Excellent Communication, Negotiation, and Presentation skills
• Ability to work independently and meet targets
• Knowledge of Digital Marketing and understanding of market trends
• Previous experience in a consulting firm or similar industry is a plus.

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Key Responsibilities

• Serve as the first point of contact for customers through phone, email, or in-person interactions.
• Handle customer inquiries, complaints, and requests promptly and professionally.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Promote and sell company products and services to new and existing customers.
• Develop and implement basic marketing strategies to attract new clients and retain existing ones.
• Collaborate with the sales and marketing team to meet and exceed monthly sales targets.
• Keep accurate records of customer interactions, feedback, and transactions.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Monitor market trends and competitor activities to identify new business opportunities.
• Prepare regular reports on customer feedback, sales performance, and marketing activities.

Qualifications and Skills

• Minimum of OND / HND / B.Sc in Marketing, Business Administration, or related field.
• Proven experience in customer service, sales, or marketing roles.
• Strong communication, interpersonal, and negotiation skills.
• Good problem-solving and conflict-resolution abilities.
• Ability to work independently and as part of a team.
• Proficiency in MS Office and social media marketing tools.
• Customer-focused mindset with a passion for sales and relationship building.: